Microsoft Store issue

Discus and support Microsoft Store issue in XBoX Sales and Promo to solve the problem; Hello, I purchased a $9.99 xbox Gold Card off of Microsoft store, since I thought that my Xbox account is the same account I would be using on my Xbox... Discussion in 'XBoX Sales and Promo' started by Danbobz, Feb 16, 2021.

  1. Danbobz
    Danbobz Guest

    Microsoft Store issue


    Hello, I purchased a $9.99 xbox Gold Card off of Microsoft store, since I thought that my Xbox account is the same account I would be using on my Xbox one, I clicked the redeem button thinking that it would automatically apply it to my account. When I logged into my Xbox it asked for the code so I typed it in to it replying that the code has already been redeemed!

    So after trying to get ahold of tech support with no luck, I purchased the $24.99 3 month Gold pass from Microsoft Store; I put the code in to my Xbox account, but I don't know why or what happened to the $9.99 code and would like to get a refund? For less than 10 buck's.

    Thank you for your time.

    :)
     
    Danbobz, Feb 16, 2021
    #1
  2. JerecTamalic Win User

    Microsoft Store issues

    PC. As I said, I'll click on the app to open it, it starts loading then closes once it finishes.
  3. FicksterFick Win User

    Microsoft Store issues

    Ok so my my Microsoft Store shows it needs an update. But then it went away so what do i do?
  4. GMS1stLDYCannon Win User

    Microsoft Store Issues

    Hello what exactly is the issue with the game??
  5. M3tal Daz3 Win User

    Microsoft Store issues

    To make purchases from the store you need a method of payment and the license to make purchases. Check both criteria and if you still have issues contact support
  6. JerecTamalic Win User

    Microsoft Store issues

    No. I'm not too sure how that will help, seeing as it's only my PC having this problem. However if you think it's worth a shot, as long as I don't lose my games and such, I'll give it a try.
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Microsoft Store issue

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