Microsoft Store problem

Discus and support Microsoft Store problem in XBoX on Consoles to solve the problem; Hello, I have bought Wolfenstein Youngblood Deluxe version in my local store and when I was installing it only standard version downloaded so i... Discussion in 'XBoX on Consoles' started by Suiiren, Jul 31, 2019.

  1. Suiiren
    Suiiren Guest

    Microsoft Store problem


    Hello,

    I have bought Wolfenstein Youngblood Deluxe version in my local store and when I was installing it only standard version downloaded so i redeemed code for delux version from my box. In my purchase history its says its redeemed, but i don't have any delux
    benefits (skins and buddy pass). I tried to reinstall two times and its still the same.....

    Does anyone have/had the same issue? And what should i do?

    sorry for my english is bad..
    Microsoft Store problem [​IMG]


    :)
     
    Suiiren, Jul 31, 2019
    #1
  2. steeledwand7664 Win User

    Microsoft Store Problem

    The best thing to do would be to contact xbox billing support by going to support.xbox.com/contact-us

    They should be able to tell you whats going on.
  3. sandy the hippy Win User

    Microsoft Store problem

    Trial version at Microsoft store

    Have the friend you wish to invite.use the link above to download the trial version, then you can simply invite him or her from your game session
  4. sandy the hippy Win User

    Microsoft Store problem

    Click >>HERE<< to access the official f.a.q. for the game.

    The cyborg skin pack should be available in game from your in-game journal
  5. XBF Lance J Win User

    Problem with the microsoft store

    Hey Kikin,

    Thank you for responding. Just as our great ambassador Metal Daze suggested, try contacting one of our billing specialists at
    Xbox Support. They have the tools to explain and solve the error you have been receiving. Cheers :D
  6. Dubya76 Win User

    microsoft store problem

    For me, I've rebooted console. I've waited several days in case it was a server issue. I have no problems with Xbox live. I'm logged in and able to play online and all online functions beside the Microsoft store. I bought a game during the E3 sale, a
    few days ago without issue. I'm trying to purchase a few other games but when I open any of them, all that comes up is the game trailers (after 20-30 seconds it becomes an error). I'm unable to see any game information, prices, buy option, description, reviews,
    ect.

    I have not tried deleting my account but I honestly shouldn't have to. I know it's not difficult but I am not 100% sure what my current password is and I don't want to be locked out from my account at the moment. I'll just not buy the games and save my
    money. Perhaps it will correct itself at a later time? It worked one day but not the next. In my mind that's an Xbox problem. If they want our money they'll fix it eventually? Or not... All other services work, so I don't want to start deleting things
    that will disrupt my current owned games and game play. Thank you for any help and support. If it is fixed before the sale ends, Microsoft will make a lot of money. If not, my savings account will be happier
Thema:

Microsoft Store problem

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