Microsoft Store

Discus and support Microsoft Store in XBoX Games and Apps to solve the problem; Hello. I recently purchased a £10 microsoft gift card. I entered the code on the store and it said the money was added to my balance but It won't let... Discussion in 'XBoX Games and Apps' started by LukeBrock, Feb 20, 2021.

  1. LukeBrock
    LukeBrock Guest

    Microsoft Store


    Hello. I recently purchased a £10 microsoft gift card. I entered the code on the store and it said the money was added to my balance but It won't let me buy anything as it just gives me the option to add another payment method. How can I fix this issue?

    :)
     
    LukeBrock, Feb 20, 2021
    #1
  2. zl DiviNe lz Win User

    Microsoft Store

    You can get the game on Microsoft Store on You Pc or Smartphone, Just need to log in with your account and search for the game You want to get with Xbox Live Gold, I think using the website is faster than using the Store on Xbox.
  3. onyxishere Win User

    Microsoft Store

    If the power cycle suggested previously does not work then try a factory reset on the console. There's an option to keep installed games and apps so you won't need to redownload them.
  4. XBF George L Win User

    Microsoft Store

    Hey Julian!

    I understand your confusion and am here to offer you a little more information regarding this situation!

    The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

    This would explain the much higher download size your noticing.

    Please feel free to contact support for more information or possible options at

    Contact Xbox Support


    Thank you for reaching out
  5. fuxass Win User

    Microsoft Store

    Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

    Tried paying by credit card and paypal.
  6. WayHiK Win User

    Microsoft Store

    Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.
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Microsoft Store

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