Microsoft store

You can get the game on Microsoft Store on You Pc or Smartphone, Just need to log in with your account and search for the game You want to get with Xbox Live Gold, I think using the website is faster than using the Store on Xbox.

If the power cycle suggested previously does not work then try a factory reset on the console. There's an option to keep installed games and apps so you won't need to redownload them.

Hey Julian!

I understand your confusion and am here to offer you a little more information regarding this situation!

The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

This would explain the much higher download size your noticing.

Please feel free to contact support for more information or possible options at

Contact Xbox Support

Thank you for reaching out

Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

Tried paying by credit card and paypal.

Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.