Military billing address

Discus and support Military billing address in XBoX Accessibility to solve the problem; Being in the military, Xbox doesn't have the option to input military addresses when putting in bank card information, most of my military buddies have... Discussion in 'XBoX Accessibility' started by JakeAguilar, Feb 22, 2019.

  1. JakeAguilar
    JakeAguilar Guest

    Military billing address


    Being in the military, Xbox doesn't have the option to input military addresses when putting in bank card information, most of my military buddies have come across the same issue and I'm sure more, as a result we can't access some content on Xbox. Is
    there a way to get Xbox's attention on this subject, or what could I do?

    :)
     
    JakeAguilar, Feb 22, 2019
    #1
  2. {Parity} Win User

    Military billing address

    Log in here and submit your suggestions and/or vote on others. https://xboxideas.uservoice.com/
  3. ngocphi Win User

    Military billing address

    Basically you have to contact billing support to enter afo or apo addresses

    This doesnt fix xbox 360 downloads though thats a completely seperate issue
  4. XBF Diego M Win User

    Military billing address

    Hi Jake,

    I'm sorry to hear about this billing address issue. I was not aware that military billing addresses is not a option when adding payment methods. A good place to start is to head over to Xbox Ideas to the

    Idea Drive Suggestion Box
    and post with what specifically from the address options is not available for you guys to choose. Then have your friends go and Vote on the post to gain some traction.

    Then I recommend getting in contact with Xbox customer support so that maybe they can try updating your address for you:

    1. Contact us here
    2. Select Xbox One
    3. Select See other options.
    4. Select Payment & Billing
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    I hope this helps!
  5. ngocphi Win User

    Guam billing info need help

    Yes if you live in a BASE you must use the military address also the best people to talk to is billing via phone or chat for help with billing
  6. ngocphi Win User

    How do I manage this error of "enter a valid credit card number"

    have you checked with the provider if fraud protection has been enabled?

    also is it a military base address? sometimes they don't go thru contact billing for further assistance :)

    (they only address it over the phone with billing issues)
Thema:

Military billing address

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