Minecraft gamertag issue

Discus and support Minecraft gamertag issue in XBoX on Mobile to solve the problem; I have changed my gamertag from formerly ‘misofab’ to ‘’. However, when i logged back in via xbox live it had shown my old gamertag instead of my... Discussion in 'XBoX on Mobile' started by shhirin, Jul 25, 2019.

  1. shhirin
    shhirin Guest

    Minecraft gamertag issue


    I have changed my gamertag from formerly ‘misofab’ to ‘’. However, when i logged back in via xbox live it had shown my old gamertag instead of my changed one. I have not found any Q&A on this matter. I have tried logging in and logging out.

    :)
     
    shhirin, Jul 25, 2019
    #1
  2. XBF Felixx P Win User

    Minecraft gamertag issue

    Hello shhirin!

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your Microsoft account and see what is the current official status of your Gamertag is
    and when it was last changed.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. shhirin Win User

    Minecraft gamertag issue

    I changed my gamertag nearly 3 months ago now, still not fixed :/
  4. XBF Chris J Win User

    Minecraft gamertag issue

    Hello Shhirin,

    Thank you for posting here on the Xbox forums. How long ago did you change your gamer tag? I personally changed mine about a week ago, and it took a day to change on all platforms.

    Where have you checked your profile? If you haven't already, check
    Xbox.com
    or an xbox console/PC app. Let us know if you see your new gamer tag there.
  5. ForzaDrift Girl Win User

    Minecraft gamertag issue

    Have you tried to remove your account?
  6. Misses Quinzel Win User

    Minecraft multiplayer in Xbox Live

    Hey there, Spawner65! I'm very sorry to see any issues with multiplayer in Minecraft! What you're running into is likely an issue with your Xbox Live Gold. It doesn't appear that your account has Gold here on the forums because you've got a gray gamertag.
    Minecraft multiplayer requires Gold.

    The notification for Minecraft in the Service Alert is solely for sharing to Facebook, not multiplayer games.

    If you continue to have issues with multiplayer in Minecraft and you have Gold on your account, please post back so that we can look further into any possible issues. :)
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Minecraft gamertag issue

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