Minecraft Migration Issue

Discus and support Minecraft Migration Issue in XBoX Games and Apps to solve the problem; I recently migrated my Mojang account to my Microsoft account for PC. I've had the game purchased for ages, but when I migrated, the Microsoft launcher... Discussion in 'XBoX Games and Apps' started by beeves, Dec 3, 2021.

  1. beeves
    beeves Guest

    Minecraft Migration Issue


    I recently migrated my Mojang account to my Microsoft account for PC. I've had the game purchased for ages, but when I migrated, the Microsoft launcher did not register that I had the game on my Microsoft account. However, it had a pop-up that I owned it on my Mojang account and recommended me to login to that account instead. When I went to do so, it told me that I had already migrated my account and I would have to login to my Microsoft account. It has been running me in circles. I even tried to just buy the game again but minecraft.net stopped me because I "already owned the game" but it was on the account that I physically cannot access. Please help I just want to play the game.

    :)
     
    beeves, Dec 3, 2021
    #1
  2. XBF Houmaidi O Win User

    Minecraft Migration Issue

    Hello @ErinBuell! I hope that you are doing well today!

    If you haven't already, please try the following instructions.

    After the migration, you have to ADD a NEW account, and link it to your Microsoft account. Startup will take longer, but it sure works.

    On the login prompt in the java launcher, go back. You'll see the Mojang account you had been signing into - ignore it, and add a new account to the launcher. Using the email address associated with the Microsoft account you just migrated to, sign in with the email address and password of your Microsoft account. It's not an elegant migration on the UX side of things, but it does work.
  3. ClarkieBeans1 Win User

    Minecraft Migration issues

    I've sent a ticket, hopefully something gets fixed because I've played for years and to have something like this happen after so long is pretty rough....

    Cheers
  4. SamQY Win User

    Minecraft Migration Issue

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Open the launcher, go to settings and accounts remove all accounts from the launcher by clicking on the 3 dots and then on remove.

    Then log back into the launcher using the Microsoft account you used in the migration process. If the process persists, please uninstall and install the new launcher via the Microsoft Store or Xbox app.
  5. Ricardo Lechuga Win User

    Minecraft Migration Issue

    Hi ErinBuell! My name is Ricardo an independent advisor ready to help you with this situation!

    To login now that you migrated your account you need to press in the go back option during the log in screen and after that choose login with Microsoft

    [​IMG]
  6. XBF Houmaidi O Win User

    Minecraft Migration Issue

    You are most welcome @ErinBuell!

    Please make sure to report back if the issue is resolved.

    Have a great night you too!

    Always happy to help!
Thema:

Minecraft Migration Issue

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