Minecraft MineCoins issue

Discus and support Minecraft MineCoins issue in XBoX Games and Apps to solve the problem; Dear Mrs Dear Mr I have 2 issues. My first issue is that I bought 1600 MineCoins for € 9,99 on Minecraft on Friday the 29th of November and I didn't... Discussion in 'XBoX Games and Apps' started by Yentl Van Hulle, Dec 3, 2019 at 12:03 PM.

  1. Yentl Van Hulle
    Yentl Van Hulle Guest

    Minecraft MineCoins issue


    Dear Mrs

    Dear Mr

    I have 2 issues. My first issue is that I bought 1600 MineCoins for € 9,99 on Minecraft on Friday the 29th of November and I didn't receive it. My other issue is that I bought yesterday a wrong map and I saw later that day a nice map which I saw it lately
    afterwards I bought the map.

    Yours sincerely



    TheGamerBoy7613

    :)
     
    Yentl Van Hulle, Dec 3, 2019 at 12:03 PM
    #1
  2. Kev7420 Win User

    Minecraft MineCoins issue

    I suggest you contact https://support.microsoft.com/en-us/contactus/ and if that fails you will need to contact that games devs.
  3. David Biehl Win User

    minecraft iOS purchases missing.

    we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
    thats a huge problem! why cant i see this on my account?

    needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.
  4. XBF Diego M Win User

    Buying coins for Minecraft

    Hi GingerSnark,

    Thank you for posting on the Xbox forums. Although Minecoins are purchased through the in-game Minecraft Marketplace, not the Microsoft Store, I'd be happy to help find the best information to help you out.

    I found the
    Minecraft Marketplace FAQ     that has plenty of information about common issues with purchasing Minecoins or the content that you buy with the Minecoins.

    We would need more information on the error and what device in order to provide any other information that might be helpful.
  5. Jorge Perote Win User

    Water Mode for Minecraft Xbox One

    Ok understood

    One last question, when I am going to buy the digital download I see

    - Minecraft Starter Collection: Started pack and minecoins

    - Minecraft Master Collection: Started pack, Creator Pack and minecoins

    - Minecraft Xbox One: It is requiere the Better together update

    I believe all them are the new version, but the last one, the cheaper, oes it include the Aquatic Update?

    Thank you
  6. x Sarasaurus x Win User

    Didn't recieve my MineCoins.

    Hi there,

    Thanks for reaching out to us and sorry to hear you are having trouble with your minecoins.

    So i may better understand, when you purchased the minecoins. Was this on the xbox store, in the minecraft marketplace or on the minecraft website?

    You may reach out to support

    As they will be able to look at your account to see what might of been the issue.Xbox customer support

    Alternatively you may also read through this here Minecraft help center. That will also direct you to minecraft support.
Thema:

Minecraft MineCoins issue

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