Minecraft Minecoins Missing !!!

Discus and support Minecraft Minecoins Missing !!! in XBoX Games and Apps to solve the problem; Hello,, I purchased a copy of Minecraft Master Collection from the store app within my Windows. But I have no mine coins!!! I searched a bit and tried... Discussion in 'XBoX Games and Apps' started by Honoka_هونوكا, Nov 21, 2020.

  1. Minecraft Minecoins Missing !!!


    Hello,,

    I purchased a copy of Minecraft Master Collection from the store app within my Windows. But I have no mine coins!!! I searched a bit and tried a couple of things yet, nothing worked. I tried sing out and and sign in also same any details regarding my issue
    please,,,

    Thank you,

    :)
     
    Honoka_هونوكا, Nov 21, 2020
    #1
  2. XBA_Hype Win User

    Minecraft Minecoins missing

  3. DimitriosPantazidis Win User

    Minecraft Minecoins missing

    Well, I'll try that too!!! Good to be here!!!
  4. DimitriosPantazidis Win User

    Minecraft Minecoins missing

    In many cases, the issue is when parents purchase these items or redeemed a gift card on their own Microsoft account, not knowing that they cannot be transferred to a child’s account later.

    In order to track down your purchase, please make sure that you are logged in to the Microsoft account on which you purchased the item or redeemed the card.

    If you find that you have redeemed a prepaid card or purchased on the wrong account, you will need to contact our Xbox support team here.

    This is from mojang website. This is what i deal with because the gift option was not available to me.

    I contacted them but got no answer so far, nor i expect one since i read this. But how can i get help from ms, since the automated option is down and i don’t see any direct help option on the website? Thanks!!
  5. DimitriosPantazidis Win User

    Minecraft Minecoins missing

    Yes, I did that a couple of times, just in case... Didn't do anything tho....
  6. Anghellic Karma Win User

    Minecraft Minecoins missing

    Did you purchase coin packs for the correct platform (ie Windows if it's the Windows copy, or Xbox if it's the Xbox copy)? I've heard of cross-platform issues like this before on here.
Thema:

Minecraft Minecoins Missing !!!

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