Minecraft multiplayer issue

Discus and support Minecraft multiplayer issue in XBoX Accessibility to solve the problem; I can't play online Minecraft. I have xbox live gold active, but Minecraft tells me my account doesn't support playing online, and must go to ak.ms to... Discussion in 'XBoX Accessibility' started by JorgeJiménez4, Apr 29, 2020.

  1. Minecraft multiplayer issue


    I can't play online Minecraft. I have xbox live gold active, but Minecraft tells me my account doesn't support playing online, and must go to ak.ms to
    see if "playing multiplayer online" is active. It is active, but I still can't ´play multiplayer. Moreover, I go to ak.ms, and says my
    account does not exist:

    Request Id: dbb8fb22-03fb-40d7-a358-b9c890773500

    Correlation Id: c6402443-c0dd-4a0d-9329-b7876027bdf5

    Timestamp: 2020-04-29T01:33:50Z

    Message: AADSTS50020: User account *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '405e80fc-f8e6-40e6-b6b9-e5bcc7e6813e'(RedirectionUxProd) in that tenant. The account needs to be added
    as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

    :)
     
    JorgeJiménez4, Apr 29, 2020
    #1
  2. Misses Quinzel Win User

    Minecraft multiplayer in Xbox Live

    Hey there, Spawner65! I'm very sorry to see any issues with multiplayer in Minecraft! What you're running into is likely an issue with your Xbox Live Gold. It doesn't appear that your account has Gold here on the forums because you've got a gray gamertag.
    Minecraft multiplayer requires Gold.

    The notification for Minecraft in the Service Alert is solely for sharing to Facebook, not multiplayer games.

    If you continue to have issues with multiplayer in Minecraft and you have Gold on your account, please post back so that we can look further into any possible issues. :)
  3. Mr Skywalker426 Win User

    Minecraft multiplayer issue

    Hi ypu tried talk with support? Try oppen one ticket when this msg show up on your display press and hold the Home Button then chose Report a Problem and make a report about this insues
  4. Wyll Gonron Win User

    Minecraft multiplayer issue

    I have the same issue, I bought Minecraft for my sister under 13, created an Xbox account for her and she can't even login into the game, only the web web browser, there's no settings we can change into her account because she can't login in the game itself,
    only in the browser, and she can't play online at all
  5. JorgeJiménez4 Win User

    Minecraft multiplayer issue

    I'm already talking with someone. What's odd is that she told me how to enter in preferences and enable (again) online multiplayer gaming, and I can play other games like L4D2 online, but Minecraft does not allow me to play multiplayer online.
  6. JorgeJiménez4 Win User

    Minecraft multiplayer issue

    Problem has been solved, apparently is a Minecraft issue, solved itself.

    Anyway, here's last solution given to me:

    We have been receiving similar reports. For further troubleshooting, you may coordinate with Mojang support as well. They may have other alternative solutions we can try.

    https://help.minecraft.net/hc/en-us/requests/new

    Anyway, issue has been solved. Thanks for answering :)
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Minecraft multiplayer issue

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