Minecraft Nintendo Switch/ Add friends/ Gamertag

Discus and support Minecraft Nintendo Switch/ Add friends/ Gamertag in XBoX on Mobile to solve the problem; I created a new Microsoft account for my son, used it to sign into Minecraft on his Nintendo Switch. It automatically gave him a Gamertag which I... Discussion in 'XBoX on Mobile' started by AprilRoseS, Nov 28, 2019.

  1. AprilRoseS
    AprilRoseS Guest

    Minecraft Nintendo Switch/ Add friends/ Gamertag


    I created a new Microsoft account for my son, used it to sign into Minecraft on his Nintendo Switch. It automatically gave him a Gamertag which I changed successfully however his original Gamertag is still showing on his Minecraft profile instead of the
    new one(New tag is appearing on our Xbox 360 and online account,just not the Switch).Also I can't figure out how to add friends to his account, I have searched every article, asked in support, tried on my online microsoft account AND my xbox 360 and there
    is no clear answer. Please someone help me!

    :)
     
    AprilRoseS, Nov 28, 2019
    #1
  2. XBF Diego M Win User

    Minecraft Nintendo Switch/ Add friends/ Gamertag

    Hi AprilRoseS,

    You don't need an Xbox Live Gold subscription to play Minecraft on a Nintendo Switch, so that has nothing to do with it. I posted a link to a support article which explains how to add friends from Xbox.com but I'll go ahead and post the steps here for easier
    accessibility:

    1. From the Xbox.com page, select Sign in at the top right-hand side of the page. Make sure to sign in to you child's account, not yours.
    2. Select your gamerpic, and from the dropdown, select Friends.
    3. Type the gamertag in the Search gamertag box. Be sure to pay close attention to the gamertag's spelling and spacing.
    4. Select Add friend to add the person’s gamertag to your friends list.

    If it won't let you because of age restrictions, you will need to manage your child's Xbox Live privacy settings online through your own adult account if you have already added your child account to the Family. The following article will explain everything
    you need to know on how to manage a child's Xbox Live privacy settings through Xbox.com: https://support.microsoft.com/help/...ety-and-privacy-settings-for-parents-and-kids.
    Please read through the support article for further assistance.
  3. AprilRoseS Win User

    Minecraft Nintendo Switch/ Add friends/ Gamertag

    Thank you for your assistance Diego. Unfortunately the article and explanation did not help with adding friends, however the Gamer Tag issue seems to have corrected itself. I am still wondering how I can turn on permissions for my sons account to add friends.
    I have added him to my "family" but there is nothing in in "manage" regarding permissions for adding friends. We share an Xbox Live subscription, could this be why? Is he only able to have his own friends if I purchase Xbox live for him too? He only plays
    Minecraft on Nintendo and I have purchased Nintendo online already.
  4. Samantha Aguinaga Win User

    Minecraft Nintendo Switch/ Add friends/ Gamertag

    Why does it take long for my microsoft to get logged in???
  5. XBF Diego M Win User

    Minecraft Nintendo Switch/ Add friends/ Gamertag

    Hi AprilRoseS,

    Contact Xbox Customer Support:

    1. Contact us here
    2. Select Xbox One
    3. Select See other options
    4. Select Payment & billing under Account management
    5. Select show contact options
    6. Select "Request a call from Support" if available within hours of operation or there should be a number for you to call and hours of operation for your region if a callback option is not available

    Contact Nintendo Support: https://en-americas-support.nintendo.com/app/contact

    Contact Minecraft Support: https://help.minecraft.net/hc/en-us/requests/new
  6. AprilRoseS Win User

    Minecraft Nintendo Switch/ Add friends/ Gamertag

    Thank you for trying. That did not work either, there is still no option to turn on or off permissions for adding friends. Is there a phone number I can call to talk to someone directly? The support bot was not helpful and unfortunately this was not helpful
    either, although I appreciate your efforts. I followed the steps directly multiple times and even tried clicking through every other available option and there is nothing whatsoever to turn on permissions for adding friends. I would greatly appreciate if you
    would happen to know the number to talk to someone to get a clear answer on this topic. Thank you so much.
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