Minecraft store purchases missing on Switch

Discus and support Minecraft store purchases missing on Switch in XBoX Games and Apps to solve the problem; Hello, Minecraft Marketplace issues redirects me to Xbox support - which doesn't even have a category relating to my problem so contacting support... Discussion in 'XBoX Games and Apps' started by Riverstar907, Jan 15, 2020 at 11:13 AM.

  1. Riverstar907
    Riverstar907 Guest

    Minecraft store purchases missing on Switch


    Hello,

    Minecraft Marketplace issues redirects me to Xbox support - which doesn't even have a category relating to my problem so contacting support hasn't been possible yet.

    I recently purchased Minecraft for Switch and when signing in with my Microsoft account most of my previous Marketplace purchases aren't visible.

    When I try to open the game, it makes me sign into my account again instead of remembering the info. I have to visit the remote connect page and enter the code each time. Then the in-game marketplace only shows 4 purchases (3 skin packs and 1 texture pack,
    none of which were purchased on the Switch) whereas my Android and Windows 10 versions of Minecraft both show 33 packs under my purchased packs tab.

    I've had a similar problem a couple of years back with my Android version and had to contact support then but I don't recall what finally got it working. Please help.

    Thank you

    :)
     
  2. o ZomBee o Win User

    Minecraft store purchases missing on Switch

    Hello Riverstar907,

    I am sorry you are having frustrations with your purchases. To try and troubleshoot this issue thru Nintendo you can try the support page at https://en-americas-support.nintendo.com/
    you could also try Microsoft support at https://support.microsoft.com/en-us

    If those are a no go you can try and uninstall the game and then reinstall it onto your switch and hope it pulls your information from the cloud. Good Luck.
  3. WaunaKeegan11 Win User

    Minecraft store purchases missing on Switch

    I would check this page to see if the problem can be fixed from here. You might want to check Nintendo support as well as the problem is specific to the Switch. https://beta.support.xbox.com/help/games-apps/game-titles/minecraft-info
  4. XBF Leo G Win User

    Minecraft para switch -[Minecraft for switch]

    Hello Xertrec,

    Thank you for posting on the Xbox forums. We understand that you purchased Minecraft for the Nintendo Switch, and you are interested in knowing if you can use the same version to play on Windows 10. The version of Minecraft that is available on the
    Nintendo Store is not the same version that is sold on the Microsoft Store. The game uses a Microsoft account to link to the game, but the Nintendo Store uses a Nintendo account to complete purchases. The game does support cross-platform play. You would need
    to purchase the
    Windows 10 version of Minecraft
    in order to play on a Windows 10 computer. We hope this helps!
  5. XBF Brad A Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    Hello JuleN95 sorry the content is unable to be found at this time you can try this to see if it all show up.

    I own Minecraft: Nintendo Switch Edition and I’ve bought previous DLC. How do I get it to sync to Minecraft?

    1. Log into Minecraft: Nintendo Switch Edition on your Switch account. This will sync the latest purchases.
    2. Log into the Minecraft on your Switch and you’ll be automatically granted the entitlements for that DLC.
    Note For every purchase you make on the previous version, you must first log into
    Minecraft: Nintendo Switch Edition, exit, and then launch the new Bedrock version for purchases to sync. DLC purchased within
    Minecraft: Nintendo Switch Edition will only remain on your Nintendo Switch device and will not carried over into other devices.

    If still need further help you can visit this Minecraft for Nintendo Switch FAQ to get further information.

    Thanks
  6. StuartATrueRed Win User

    Minecraft for swith

    If you want to play Minecraft on the Switch, you will have to purchase it again for that platform.
Thema:

Minecraft store purchases missing on Switch

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