Minecraft windows 10 code stolen

Discus and support Minecraft windows 10 code stolen in XBoX Games and Apps to solve the problem; I have a gift code for Minecraft for Windows 10. It was provided for free for my purchase of the Java edition of minecraft. My mojang account was... Discussion in 'XBoX Games and Apps' started by xxScuffedPirate, Dec 13, 2019.

  1. Minecraft windows 10 code stolen


    I have a gift code for Minecraft for Windows 10. It was provided for free for my purchase of the Java edition of minecraft. My mojang account was compromised and someone claimed that code instead of me. What can I do
    to get that redemption back?

    Speaking to mojang support lead me here. I can still view the code, I just can't redeem it. Is it possible for you to help me?

    :)
     
    xxScuffedPirate, Dec 13, 2019
    #1
  2. XBF Brad A Win User

    Minecraft windows 10 code stolen

    Hi Scuffed,

    Thanks for the reply. I was able to try out the guide and got request a call it is the 5th option down after you select accessory isn't working right and hit next.

    Thanks,

    Brad
  3. xxScuffedPirate Win User

    Minecraft windows 10 code stolen

    Hey Brad!

    I managed to locate to the link you sent me, but the only option that is available for me is making a thread on the forum. However in this situation I would need a staff from xbox to view the mentioned code. I appreciate your help and attention!

    Best of regards!

    Scuffed
  4. xxScuffedPirate Win User

    Minecraft windows 10 code stolen

    Hey!

    I believe what could be causing the problem is that I get redirected to the "swedish support site" where all the service seem to work differently. Is there a way to get directed to the american support service?

    Cheers!

    Scuffed
  5. XBF Brad A Win User

    Minecraft windows 10 code stolen

    Hi Scuffed,

    Thanks for coming to the Xbox forums. We recommend requesting a call from support and speak with an agent to see what they are able to assist with.

    When you go to Contact Us, follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Hardware & Network
    • Step 3-----under what is the issue select accessory isn't working right hit next

      Step 4 ----select request a call
    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  6. IanWalker6 Win User

    Minecraft Windows 10 edition

    I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

    This is the prompt I am trying to redeem from:

    --------------------------------------------------------------------------------------------------------------------------------------------------------------

    Minecraft for Windows 10

    You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
    might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

    This is the error message that pops up:

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    Thanks for any help!
Thema:

Minecraft windows 10 code stolen

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