minecraft wont allow me to access realms cause my account is set up wrong?

Discus and support minecraft wont allow me to access realms cause my account is set up wrong? in XBoX Games and Apps to solve the problem; i have an adult account and no children on the family thing, but minecraft wont allow me to access my realm that i previously all day today had access... Discussion in 'XBoX Games and Apps' started by NateBryant3, Jul 14, 2020.

  1. NateBryant3
    NateBryant3 Guest

    minecraft wont allow me to access realms cause my account is set up wrong?


    i have an adult account and no children on the family thing, but minecraft wont allow me to access my realm that i previously all day today had access to. i havent went into my account to change any settings it randomly decided to tell me my account is
    messed up. i can log in to my account on my wifes xbox and access my realm on there but when i try with my own xbox it refuses to let me. is this a glitch with the xbox one x? or is something wrong with microsoft?

    :)
     
    NateBryant3, Jul 14, 2020
    #1
  2. pasqualeeno Win User

    I need help with Minecraft for Nintendo switch realms

  3. RnsaRns Win User

    We can't join Minecraft Realm on XBox but can on other Platforms

    My son and I have been playing Minecraft on iPad and Android tablet for a while now and have a Realm set up so that we can play with our friends online. We have had zero access issues getting onto the Realm.

    We have just bought an Xbox One Console, installed Minecraft but neither of us can get onto Realms.

    We get this message:

    "You cannot play on Realms because of how you Microsoft Account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings"

    My sons Microsoft account is an adult account.

    My Microsoft account is an adult account.

    We have our privacy and online safety settings set to allow multiplayer gaming and joining clubs which is what is recommended to get onto Realms. We've had no issue on the iPad or on the Android tablet.

    We've checked all our setting over and over again via PC login into our Microsoft/Xbox accounts and these setting mirror the settings we see when we check our privacy and online safety setting on the Xbox console.

    I re-iterate - allow multiplayer gaming and joining clubs - both required for Minecraft Realms.

    What is restricting our access?

    How do we resolve this?

    It's infuriating!

    N.B. Our accounts are totally separate - we don't use the Family settings and don't have a Family group set up. Just adding this to avoid people suggesting we need to change settings within Family settings as this is NOT set up.
    I can,t create releams
  4. inevitablyissie Win User

    Age or permissions issue on Microsoft account?

    Hi again,

    There is a Minecraft article that tackles the topic about managing parental consent, settings, and realms/multiplayer access. Navigate to the parental controls section and make sure you completed the steps under "Account set up to enable...access realms" which is about halfway down the page. The page also includes screenshots of the settings.

    XBF Drew
    Hi Drew, I'm afraid I've already followed these steps and enabled all of the privacy options to allow me to connect to multiplayer clubs etc. However I still don't understand why my Minecraft account thinks I have a child account, which must be why I can't join realms too. But it's all connected to my Microsoft account which displays my correct date of birth?

    Is there any way I can get in touch with a software developer/engineer who can take a look at my account/permissions?
  5. LegoNinja187 Win User

    Xbox has stolen my money? Please tell me that Xbox has not turned into thieves!

    It may just be taking the servers a while to catch up and allow you to access the minecraft realms.
  6. pasqualeeno Win User

    No enable to play Minecraft Realms

Thema:

minecraft wont allow me to access realms cause my account is set up wrong?

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