minecraft wont allow me to access realms cause my account is set up wrong?

My son and I have been playing Minecraft on iPad and Android tablet for a while now and have a Realm set up so that we can play with our friends online. We have had zero access issues getting onto the Realm.

We have just bought an Xbox One Console, installed Minecraft but neither of us can get onto Realms.

We get this message:

"You cannot play on Realms because of how you Microsoft Account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings"

My sons Microsoft account is an adult account.

My Microsoft account is an adult account.

We have our privacy and online safety settings set to allow multiplayer gaming and joining clubs which is what is recommended to get onto Realms. We've had no issue on the iPad or on the Android tablet.

We've checked all our setting over and over again via PC login into our Microsoft/Xbox accounts and these setting mirror the settings we see when we check our privacy and online safety setting on the Xbox console.

I re-iterate - allow multiplayer gaming and joining clubs - both required for Minecraft Realms.

What is restricting our access?

How do we resolve this?

It's infuriating!

N.B. Our accounts are totally separate - we don't use the Family settings and don't have a Family group set up. Just adding this to avoid people suggesting we need to change settings within Family settings as this is NOT set up.

I can,t create releams

It may just be taking the servers a while to catch up and allow you to access the minecraft realms.

Hi!

Check account privacy settings at https://account.xbox.com/settings

This article provide the settings for Minecraft:

I'm trying to set up an Xbox Live or Microsoft Account (including Realms access for Child Accounts!)

Please, let us know

Regards

I recently got back into minecraft and wanted to get back onto my realm, however when I get into the menu, it says a message along the lines of "you cannot play realms due to how your online settings are configured, please change them"

I have an adult account with all the settings set to allowed and it still wont fix it. Is there a way to fix this?

Maybe you have been banned for something?

How do I change the settings to allow me to play on Minecraft Realms on Nintendo Switch? I czn't find the settings area to aloow it. I don't think my account is in the child mode, I am older than 13