Minha conta foi hackeada [Translate] My account has been hacked

YuriTK · Apr 21, 2019

Ontem por volta da 20:30,tentei usar minha conta Xbox Live(no Xbox 360),e não consegui entrar, dava que minha senha estava errada. Tentei mudar, porém já estava tudo diferente, meu email de recuperação tinha mudado, e meu número de telefone também. Tentei
recuperar a conta, mas cada vez que eu mudava, a pessoa do outro lado mudava de novo. Tentei contatar o suporte, mas quando clicava no suporte, eu era redirecionado para a homepage da Xbox. Não tenho mais o que fazer, estou desesperado.

[Translate by Mod]

Yesterday around 20:30, I tried to use my Xbox Live account (on Xbox 360), and I couldn't get in, it gave me my password was wrong. I tried to change, but everything was different, my recovery email had changed, and my phone number too. I tried to get the
bill back, but every time I changed, the person on the other side would change again. I tried to contact support, but when I clicked Support, I was redirected to the Xbox homepage. I have nothing else to do, I'm desperate.

:)

{Parity}

If you account has been compromised you can use this
LINK to try and resolve the issue.

XBF Felixx P

Hello
YuriTK!

Thanks for reaching out to Xbox Forums Support.

I'm sorry to hear that your account might be compromised.

I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account to confirm whether or not your account has been compromised and provide you with instructions
on how to re-gain control of it.

As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Good luck!

Felix

Xbox forums support

SatanicoDrCadillac

Hi!

Hope this helps

“Acho que a minha conta foi adulterada”

franklinviana

Nao consigo logar na minha conta

_________________

[Translation - I can't log into my account]

choppyseize

Usually when an account is "hacked" they take it over and lock the user out. It's odd that didn't happen. Which makes me think someone just made the purchase accidentally. You should definitely request a call back from support so they can take a closer
look.

Minha conta foi hackeada [Translate] My account has been hacked