Missed $10 credit

Discus and support Missed $10 credit in XBoX Sales and Promo to solve the problem; Hey, I purchased Xbox Live in June under a promotion that I would receive a $10 gift card with purchase. When a few days had passed I contacted Xbox... Discussion in 'XBoX Sales and Promo' started by tylermichaelmar, Jul 4, 2015.

  1. Missed $10 credit


    Hey,

    I purchased Xbox Live in June under a promotion that I would receive a $10 gift card with purchase. When a few days had passed I contacted Xbox support and they stated I needed to create a rewards account. I created the rewards account and waited until the
    end of the month and received nothing. I redently posted on the Xbox rewards forum and I discovered that dashboard promotions are not even affiliated with xbox rewards so here I am. Please help!

    Best,

    Tyler

    :)
     
    tylermichaelmar, Jul 4, 2015
    #1
  2. Flint Locko
    Flint Locko Guest
    Freedom (1000 credits missed)

    Buen día,

    He jugado en Noviembre las horas requeridas para ganar los 1000 créditos en Freedom y completé esta misión el 29 de Noviembre, así el ultimo juego que jugué no apareció completado porque la pagina se actualiza cada 96 horas.

    Mi pregunta es si gané los 1000 créditos en realidad porque no los recibí.

    Espero su respuesta y gracias.

    Saludos,

    Aldo López
     
    Flint Locko, Jul 4, 2015
    #2
  3. Flint Locko
    Flint Locko Guest
    Freedom (1000 credits missed)

    Hello,

    I have played on November the hours required to win 1000 credits, I completed this mission on 29 November so the last game that I played didn't appear to complete it because you upgrade the page every 96 hours.

    My question is if I won 1000 credits because I haven't received them.

    I'm looking forward to you response. Thank you.

    Regards,

    Aldo López
     
    Flint Locko, Jul 4, 2015
    #3
  4. Missed $10 credit

    Hey, tyler! It seems you're part of a group that should have received $10, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. Missed  credit :) Thanks for your patience while we look into
    this!
     
    Misses Quinzel, Jul 8, 2015
    #4
  5. Misses Quinzel Win User

    Missed $10 credit

    Hey, tyler! It seems you're part of a group that should have received $10, but received less. We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. :) Thanks for your patience while we look into
    this!
  6. XBF Brad A Win User

    Missing $10 Microsoft Store Credit

    Hi Nicholas,

    As the question has been answered by a few people, you will need to contact support. I will go ahead and lock this thread as it has been resolved. Feel free to come back anytime if you have a question or issue.

    Thanks,

    Brad
  7. {Parity} Win User

    Missing $10 Microsoft Store Credit

    There is nothing anyone in the forums can do. You will have to continue to work with Xbox Support for assistance with that.

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  8. SpiralOut46and2 Win User

    Missing $10 Microsoft Store Credit

    Yes, unfortunately, you'd need to contact Support again. We can't resolve issues for Xbox credit from within the Forums. Contact them with the ticket number and let them know that you didn't get it resolved and still don't have your credit. They should
    be able to fix this issue for you and sorry to hear you weren't helped the first time around. Good luck!
  9. NicholasMazza Win User

    Missing $10 Microsoft Store Credit

    Maybe I am doing something wrong, but I am finding no options for a live chat for Microsoft store. I contacted Customer Support chat, but they turned me away due to this being a Microsoft Store credit, not specifically an XBOX credit... Is there any way
    to get live help today, or do I have to wait until phone support opens tomorrow?
Thema:

Missed $10 credit

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