Missing $12 credit for 2 months.

Discus and support Missing $12 credit for 2 months. in XBoX Sales and Promo to solve the problem; Okay this is now my 3rd try after being re-directed, I wish this wasn't so complicated of a procedure just to get the credits you guys give out. I... Discussion in 'XBoX Sales and Promo' started by Tangylink1, Dec 21, 2014.

  1. Tangylink1
    Tangylink1 Guest

    Missing $12 credit for 2 months.


    Okay this is now my 3rd try after being re-directed, I wish this wasn't so complicated of a procedure just to get the credits you guys give out.

    I have received a message yesterday after noon saying that due to Xbox Video Complications that I was to get a $6 credit. I also received the message last month and again I didn't receive the fund then. So now that the new message reminded me that I'm supposed
    to get another $6 I remember last months issue please help me fix this and get my $12

    PS: don't send me to my transaction list I've been there 6 times already with you all asking me to check what I've checked like I'm either blind or stupid. The last deposit was in Oct. 3 2014, and that I did receive but not the credit for November or December's
    messages and is not showing up in my account.

    Thank You, hope this was the right place to post.

    :)
     
    Tangylink1, Dec 21, 2014
    #1
  2. DocShady78
    DocShady78 Guest
    Switching gold payment methods

    So I just got an Xbox one and signed up directly through the website for live via my credit card. I haven't been billed for it yet as the first month is free. I've decided I wanted to remove my credit card and use a 12 month gold live card to sign up for
    gold.

    If I cancel my gold sub and add this 12 month sub card, will that 12 month sub start at the end of the 30 days free, or right away?

    Also I received a 14 day free trial of live with my console. If I add that and the 12 month sub card, will I effectively get 12 1/2 months of service before I had to resub?
     
    DocShady78, Dec 21, 2014
    #2
  3. teaserrr
    teaserrr Guest
    paid 2 times for my XBOX LIVE GOLD subscription

    Hi, i've paid 2 times 59.99€ the 01/25/2017 just for 1 subscription at XBOX LIVE GOLD 12 MONTHS.

    Could you credit me 59.99€?

    Thank you
     
    teaserrr, Dec 21, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Missing $12 credit for 2 months.

    The October credit is what you should have received. More than likely the other emails that you got were reminder emails that glitched out. However, to be sure find a post by Misses Quinzel and send her a pm asking about it. You can send a pm by clicking
    on the envelope icon underneath her post.
     
    onyxishere, Dec 22, 2014
    #4
  5. onyxishere Win User

    Missing $12 credit for 2 months.

    The October credit is what you should have received. More than likely the other emails that you got were reminder emails that glitched out. However, to be sure find a post by Misses Quinzel and send her a pm asking about it. You can send a pm by clicking
    on the envelope icon underneath her post.
  6. ezeekaY Win User

    damn glitch error?

    I don't get it though why do I need go update it? Didn't the credit charge the 12 months at once? Monthly?? Why is it suspended exactly 2 months?
  7. INxYOURxHEAD Win User

    Tenure Problem

    Phone issue is now resolved :) Okay so i'm looking at my billing history and everything is about correct, except it's missing 2, 12-month pre-paid cards, and ALOT of other payments, I know this because started my account on June 4, 2009 (my birthday) and
    my mom/dad & grandma both bought me a 12-month card on my birthday, and i redeemed them both, that would go from June 4, 2009 - June 4, 2011; then June 4, 2011 - March 2, 2013 is 7 months + 12 months + 3 months is roughly 22 months, which is another Year
    and 10 months added to my Tenure. Equaling 3 Years and 10 Months as my Tenure. I don't know why it's missing the majority of my Tenure.
  8. Mr Tony B Win User

    Will remaining Live Gold Trial days be added to a new gold subscription and can I get Reward points with a trial?

    This sucks, I had 2 14 day trials and 2 2 day trials, I added my 12 month gold and it canceled the trials. So now I'm going to miss that extra month of free trials,regardless if it doesn't give the full gold experience. I'm pretty *** about that
  9. MuDShoT Win User

    I can't remove my credit card

    Thanks, but I got it taken care of last night. Basically, my 12 month prepaid card got attached to my credit card. So, the person I talked with removed my 12 month and credit card, and just gave me a 12 month token (the 12 month I had on the account was
    still fresh, so it wasn't a huge deal) and I was good to go. Thanks for your answers guys!
Thema:

Missing $12 credit for 2 months.

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