Missing Fifa points

Discus and support Missing Fifa points in XBoX on Mobile to solve the problem; Hi, i bought a prepaid code last night which contained 4600 fifa points. I redeemed the code on xbox.com which confirmed that i had just redeemed the... Discussion in 'XBoX on Mobile' started by CONNERTON952, Oct 27, 2019.

  1. CONNERTON952
    CONNERTON952 Guest

    Missing Fifa points


    Hi, i bought a prepaid code last night which contained 4600 fifa points. I redeemed the code on xbox.com which confirmed that i had just redeemed the points. logged on to my fifa to find my points balance is 0... any help?

    :)
     
    CONNERTON952, Oct 27, 2019
    #1
  2. OndoyBahista Win User

    I never get the FIFA Points ! :(

  3. FatherOfAtticus Win User

    FIFA points missing.

    Yeah, also Official Xbox Customer Support can't help with in-game consumables such as FIFA points. Those points can only be seen through the windows of the game makers through their servers. EA is the only group that has the ability of depositing the points
    into your account upon confirming official purchase. When it comes to consumables obtained through a prepaid code, it gets a little tricky as EA can't officially get a confirmation that it went to your account and Xbox Customer Support doesn't have the ability
    to do anything with FIFA points. You may need to continue to bump heads with EA.
  4. Ricardo Cintra Win User

    Missing Fifa points

    Your EA account is Linked with your Gametag in your Xbox?
  5. chrisReno Win User

    FIFA points missing.

    that could be the case actually! Didnt know they used different points.
  6. {Parity} Win User

    Missing Fifa points

    Reach out to
    Xbox Support
    for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
Thema:

Missing Fifa points

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