Missing Remnant Pack

Discus and support Missing Remnant Pack in XBoX Sales and Promo to solve the problem; Missing Remnant pack with my Rise of the Tomb Raider Digital Deluxe purchase f6f3c0af-866b-4b41-bdd6-7059c770f97d Discussion in 'XBoX Sales and Promo' started by xXBrokinXx, Dec 29, 2015.

  1. xXBrokinXx
    xXBrokinXx Guest

    Missing Remnant Pack


    Missing Remnant pack with my Rise of the Tomb Raider Digital Deluxe purchase

    :)
     
    xXBrokinXx, Dec 29, 2015
    #1
  2. Nyxeis
    Nyxeis Guest
    No Remnant pack?

    Yes, same thing here. Contacted Support twice about it and after the last time, I was told that this issue had been escalated. At first I was told I would receive the Gift Code about 4-5 days after purchase by e-mail but after a week had gone by without
    receiving anything, I contacted Support again and this time, no one in the team was certain if that specific add-on was included in the Deluxe Edition or if it was ony available through a Pre-Order. Microsoft's Store specifically specifies that the Remannt
    Resistance add-on is included in the Deluxe Edition, and that was the only reason I also purchased... we should think get it because it says we would!
     
    Nyxeis, Dec 29, 2015
    #2
  3. No Remnant pack?

    I love how they are literally ignoring this thread because they probably don't want to admit that they *** up the description for the game by listing a *** PRE-ORDER bonus. I am so *** ***! This is BS!

    Absolutely misleading. They owe us that download because it says we get it but we don't have it. Some people specifically bought this pack for that skin.
     
    HankTheYank27, Dec 29, 2015
    #3
  4. ShasRai Win User

    Missing Remnant Resistance Pack - Rise Of The Tomb Raider Digital Deluxe Edition

    The Remnant Resistance Pack is now downloading. It appeared in the Marketplace after the new Xbox update.
  5. Nyxeis Win User

    No Remnant pack?

    Yes, same thing here. Contacted Support twice about it and after the last time, I was told that this issue had been escalated. At first I was told I would receive the Gift Code about 4-5 days after purchase by e-mail but after a week had gone by without
    receiving anything, I contacted Support again and this time, no one in the team was certain if that specific add-on was included in the Deluxe Edition or if it was ony available through a Pre-Order. Microsoft's Store specifically specifies that the Remannt
    Resistance add-on is included in the Deluxe Edition, and that was the only reason I also purchased... we should think get it because it says we would!
  6. HankTheYank27 Win User

    No Remnant pack?

    I love how they are literally ignoring this thread because they probably don't want to admit that they *** up the description for the game by listing a *** PRE-ORDER bonus. I am so *** ***! This is BS!

    Absolutely misleading. They owe us that download because it says we get it but we don't have it. Some people specifically bought this pack for that skin.
  7. Spartan9451 Win User

    No Remnant pack?

    I am having the same problem. I purchased the deluxe edition and received the game and the season pass but no remnant pack.
  8. Thekrazyz Win User

    No Remnant pack?

    Nor did I receive the pack, please help Microsoft
Thema:

Missing Remnant Pack

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