missing reward

Discus and support missing reward in XBoX Rewards to solve the problem; I redeemed 1300 gems for 13 World of Tanks leg Up bundle codes but only received 12 codes 503ca819-49d4-4244-adb7-0c60ab755139 Discussion in 'XBoX Rewards' started by SeahawkRon, May 8, 2018.

  1. SeahawkRon
    SeahawkRon Guest

    missing reward


    I redeemed 1300 gems for 13 World of Tanks leg Up bundle codes but only received 12 codes

    :)
     
    SeahawkRon, May 8, 2018
    #1
  2. AlexA.A
    AlexA.A Guest
    Xbox live Rewards

    Xbox Rewards issues missing my Xbox Rewards points
     
    AlexA.A, May 8, 2018
    #2
  3. o0PipBoy0o
    o0PipBoy0o Guest
    Points missing again

    Hello,

    so until few hours to new month and some Points missing again.

    Freedom Rewards

    1000 Rewardpoints missing for completing Gametime

    - Paladins 5hours = done

    - Fallout Shelter 5 hours = done

    - Marvel Heroes 5 hours = done

    1000 points missing

    Franken Rewards

    10000 points missing

    collect 5 Achievements from a Game

    Walking dead Season 1 - done 5000 points missing

    collect all Franken Rewards - done 5000 points missing

    Please check this, Thank you and happy Halloween.

    Greatings
     
    o0PipBoy0o, May 8, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    missing reward

    Hello SeahawkRon,

    We have escalated this issue to another team. Usually this scenario (when a member receives multiple codes without issue except for a few) is caused due to an accidental typo when entering your email information into the Vault registration form. For example,
    accidentally mistyping @htmail.com instead of @hotmail.com would result in us attempting to deliver that particular prize to a non-existent email address. We'll have our other team investigate to see what the issue is.
     
    XBLRewards8, May 9, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SeahawkRon,

    Our other team confirmed that there was a typo in your email registration. Since we cannot adjust registered information, that team will send you your prize code via private message. You can see your messages by accessing the messages option from the drop
    down menu that appears when you click your profile in the upper right corner of this page.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. scar of society Win User

    I lost my Achievements

    have tried all above suggested fixes still not working missing gs missing avatar rewards
  7. User 9242019 Win User

    NO VR for one x means Ill be moving over to the sony camp

    There is no loyalty reward. Literally no one will miss you. Bye
  8. BlackSilverAce Win User

    People who join Xbox Live Rewards get 800 points right now.

    I'm guessing existing reward members miss out?
  9. skumlerboy Win User

    TheGameAwards (sea of thieves award) cant finde it under mixbell

    still have got it :( so still missing the reward for watching it :(
  10. Mister Mascot Win User

    Haven't received my preorder points

    Hey there, was this apart of Xbox Live Rewards by chance? If so, you'll actually want to reach out on the Rewards Forums for help with missing points on your account. Xbox Live Rewards Forums
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