Mobile application

Discus and support Mobile application in XBoX on Mobile to solve the problem; Hello, Ive had the xbox app for about a year now, and suddenly for the past 3 months, I've received an error code saying (-1). I've tried to look it... Discussion in 'XBoX on Mobile' started by Maphisto, Jun 11, 2019 at 8:53 AM.

  1. Maphisto
    Maphisto Guest

    Mobile application


    Hello,

    Ive had the xbox app for about a year now, and suddenly for the past 3 months, I've received an error code saying (-1). I've tried to look it up, but it doesn't seem to appear anywhere on the website.

    The error happens when I'm in a party talking to people. I can talk to them for about 3 minutes and then their voices goes complete silent. Something on my end apparently blocks the incoming voices or whatever. Doesn't show that they are talking either.
    I then try to leave the party and rejoin them. But while I try connect, I get the error code called (-1). I've tried to reinstall the app, even tried factory reset my phone.. Same issue.

    My phone is a Sony Xperia XZs, if that has anything to say.

    So, my question is. What does this error code mean and how do I fix it?

    Thoughts about the app itself:

    In general, the idea behind the app is okay, but it's super slow at loading and connecting.. Should be updated in some way, cus it's basically like Discord and their app is more than a 1000 times faster than the xbox one.

    :)
     
  2. XBF Diego M Win User

    Mobile application

    Hi Maphisto,

    Thank you for posting on the Xbox forums. That code is new to me and also can't find any support articles on this issue. To be honest, that sounds like a network issue where the party's secure connection becomes interrupted and therefore corrupts the party,
    not allowing you to rejoin. The Xbox app on mobile is not really meant for party chat and it still has bugs to this day that are still being worked on. That is why Discord is preferably used for chat servers on PC and mobile, and you can even link your Discord
    account to an Xbox One, so Microsoft has adopted Discord as a good way to chat for gaming. There isn't much in troubleshooting this issue besides re-installing the app and restarting your internet devices to powercycle them. If you have recommendations on
    how to improve the Xbox App for mobile, I recommend posting on either
    Xbox Ideas
    or
    Xbox Requests
    from the Xbox Insiders subreddit at the top. If you have a Windows 10 PC, you can use the Feedback Hub app to give suggestions for the app.
  3. Mad Cow Dizease Win User

    LUMIA 920 - ACCOUNT MANAGEMENT

    Was this using a mobile browser or an application i.e. SmartGlass?
  4. Zerom0d Win User

    gm connected application mobile ?

    Sure. You use your EA Online credentials. These are the ones you setup when you first connect with the game (it carries over, so you may have initially set this up in a previous NHL title) It's the same one you use when you go to the ES Sports Hub online
    to view your stats and any video clips you uploaded from the Xbox.
  5. SlateAce Win User

    gm connected application mobile ?

    I actually asked on ea sports forms and got how to do that.
  6. DEFan3.... Win User

    Smartglass

    Where did you find the application? I can't find it (at least on a mobile marketplace).
Thema:

Mobile application

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