money disappears from wallet

Discus and support money disappears from wallet in XBoX Sales and Promo to solve the problem; Hi, I bought 2 gifts cards of 20€ for my brother xbox account but after he bought fifa 19, he still had 7.50€ left. But when he wanted to buy something... Discussion in 'XBoX Sales and Promo' started by Sundiatama, Jun 14, 2019.

  1. Sundiatama
    Sundiatama Guest

    money disappears from wallet


    Hi, I bought 2 gifts cards of 20€ for my brother xbox account but after he bought fifa 19, he still had 7.50€ left. But when he wanted to buy something else, the money was gone without any purchase made. What he have to do to get the monney back ? Thank
    you for your time

    :)
     
    Sundiatama, Jun 14, 2019
    #1
  2. Sundiatama Win User

    money disappears from wallet

    Hi, yes we checked the transaction history and it still miss 7.50€. With 2 gifts cards of 20€ each, he bought :

    _ Fifa 19 at 28€

    _ Saint Rows Gat out of Hell at 4.50€

    For a total of 32.50€, and instead of having 7.50€ left, his wallet shows 0€

    And my brother says it's not the first time something like that happens. He had to deal wtih the same issue on october 6 2018 when 1.02€ dissapears after he bought an EA Acces
  3. Sundiatama Win User

    money disappears from wallet

    Thanks you for your reply but it says that the Xbox Support is unavaible
  4. XBF Erick C Win User

    money disappears from wallet

    Hey there Sundiatama,

    Sorry to hear you are running into these problems with your Microsoft currency. We are unable to assist with billing issues through the forums as we would not have the appropriate tools, best option is to speak to support directly.

    Please
    Contact Xbox Support
    so that they make take a look at your account and provide further assistance.

    I Hope this helps.
  5. xlPGTiPslx Win User

    money disappears from wallet

  6. skys7 Win User

    Illogical things in games that we don't seem to question

    Maybe the game dev that set up the wallet is somewhere from europe?

    Some people there are so picky they put their money bills in a perfect order in their wallet lol

    Those would never put money loose in their pockets :D
Thema:

money disappears from wallet

Loading...
  1. money disappears from wallet - Similar Threads - money disappears wallet

  2. I bought the ultimate pass but It didnt showed up and my money gone from my card???

    in XBoX Sales and Promo
    I bought the ultimate pass but It didnt showed up and my money gone from my card???: Yes so I bought the gamepass for 5.90 Turkish lira and then It did came out with processor declined error then I created new acc for try to buy again and did same error but then after I check my...
  3. how to use my money on my microsoft account to use on a game

    in XBoX on Windows
    how to use my money on my microsoft account to use on a game: please help i currently have a balance on my microsoft account and want to use this on the game roblox to purchase robux. How do I do this? 153512cb-397e-4b63-9462-ece795edfd4a
  4. I put money on my daughters microsoft account to buy Robux but it isn't showing up

    in XBoX Games and Apps
    I put money on my daughters microsoft account to buy Robux but it isn't showing up: Hi all I have put spending money onto my daughters Roblox account to buy Robux but the money isn't showing up. I paid via paypal and the orders have gone through but her account balance is still...
  5. money balance

    in XBoX Sales and Promo
    money balance: I bought a 30$ gift card and bought a 7$ game so then i tried to buy another game with the money left in my account but couldn't how do i do it can someone help me??? sidenote:- iam a new xbox...
  6. Desaparecimiento parcial de el dinero de mi cuenta[Partial disappearances of money from my...

    in XBoX Accessibility
    Desaparecimiento parcial de el dinero de mi cuenta[Partial disappearances of money from my...: Hola, mucho gustovqueria hacer una pregunta para saber que hacer, ya que hace unas horas fui baneado pero esa no es la razon de mi problema debido a que es un baneo de un dia. El problema es que...
  7. Money disappeared on my account !

    in XBoX Games and Apps
    Money disappeared on my account !: Hello Support, I was asked to write a post in this forum for a little help. I just spent the last hour chatting with online billing/support and they spent a lot of time and effort and couldn't...
  8. Magical disappearing money

    in XBoX Games and Apps
    Magical disappearing money: On March 6th, I got an e-mail from billing@microsoft reading "We have added $13.00 into your Microsoft account, and your Microsoft Points have been retired." That sounds about right, since I had...
  9. My money DISAPPEAR!

    in XBoX Games and Apps
    My money DISAPPEAR!: Guys,im from Brazil,yesterday i bought 1500 microsoft points that was R$47,00,thats ok,so i bought the 5 episode of TWD and the far cry 3 dlc,and left RS 27,00 so today when i woke up i tried to...
  10. i moved my account and my money there disappear

    in XBoX on Consoles
    i moved my account and my money there disappear: that microsoft is a trash corporation just think in stolen ba5e13e1-9f8c-419e-bed2-c6cb1d930e72