Money refund for online purchased game (ARK bundle)

Discus and support Money refund for online purchased game (ARK bundle) in XBoX Sales and Promo to solve the problem; This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to... Discussion in 'XBoX Sales and Promo' started by Player944679015, Jul 24, 2019.

  1. Money refund for online purchased game (ARK bundle)


    This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to start all over again. This happened 5 times now so im done.. I want my money back.

    How do i do this? just canceling the PayPal payment doesn't seem to be the most preferable option. I tried to find a button (refund, roll back or whatever) in my account details. Couldn't find it.

    Searched the xbox connection options and got stuck in an endless spiral of pages that refer to each other but don't provide the option to talk to a real person (not very customer friendly).

    Really hope that someone can help me because im getting pretty frustrated at the moment...

    :)
     
    Player944679015, Jul 24, 2019
    #1
  2. XBF Felixx P Win User

    Money refund for online purchased game (ARK bundle)

    Hey there
    Player944679015
    !



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!

    Felix

    Xbox forums support
  3. bergboy2222 Win User

    Money refund for online purchased game (ARK bundle)

    You can also try uninstall and reinstall the game. Sometimes works for games crashing. Hope this helps.
  4. Player944679015 Win User

    Money refund for online purchased game (ARK bundle)

    I bought it this morning. Game crashed 5 times now deleting all the game info :(.

    In the Netherlands we have got 14 days to return products that you bought online so that shouldn't be a problem.
  5. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

    Sorry to hear that link won't work for you in your country, usually it will just send you to the site for your country. Anyhow you can either try a web search for "Xbox refunds" in your browser and it should be the first or second result. Or failing that
    you can search refunds on http://xbox.com . then scroll to the bottom to where it says support and it will have a link to your refund page.
  6. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

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Money refund for online purchased game (ARK bundle)

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