Money refund for online purchased game (ARK bundle)

Discus and support Money refund for online purchased game (ARK bundle) in XBoX Sales and Promo to solve the problem; This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to... Discussion in 'XBoX Sales and Promo' started by Player944679015, Jul 24, 2019.

  1. Money refund for online purchased game (ARK bundle)


    This morning I downloaded the ARK bundle on my Xbox one... However... After a few hours the game chrashes and every progress is lost. So you need to start all over again. This happened 5 times now so im done.. I want my money back.

    How do i do this? just canceling the PayPal payment doesn't seem to be the most preferable option. I tried to find a button (refund, roll back or whatever) in my account details. Couldn't find it.

    Searched the xbox connection options and got stuck in an endless spiral of pages that refer to each other but don't provide the option to talk to a real person (not very customer friendly).

    Really hope that someone can help me because im getting pretty frustrated at the moment...

    :)
     
    Player944679015, Jul 24, 2019
    #1
  2. XBF Felixx P Win User

    Money refund for online purchased game (ARK bundle)

    Hey there
    Player944679015
    !



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!

    Felix

    Xbox forums support
  3. bergboy2222 Win User

    Money refund for online purchased game (ARK bundle)

    You can also try uninstall and reinstall the game. Sometimes works for games crashing. Hope this helps.
  4. Player944679015 Win User

    Money refund for online purchased game (ARK bundle)

    I bought it this morning. Game crashed 5 times now deleting all the game info :(.

    In the Netherlands we have got 14 days to return products that you bought online so that shouldn't be a problem.
  5. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

    Sorry to hear that link won't work for you in your country, usually it will just send you to the site for your country. Anyhow you can either try a web search for "Xbox refunds" in your browser and it should be the first or second result. Or failing that
    you can search refunds on http://xbox.com . then scroll to the bottom to where it says support and it will have a link to your refund page.
  6. Buachaill Dona Win User

    Money refund for online purchased game (ARK bundle)

Thema:

Money refund for online purchased game (ARK bundle)

Loading...
  1. Money refund for online purchased game (ARK bundle) - Similar Threads - Money refund online

  2. So.... i requested a refund from Microsoft and my money is coming back in 4 days i...

    in XBoX on Consoles
    So.... i requested a refund from Microsoft and my money is coming back in 4 days i...: So.... i requested a refund from Microsoft and my money is coming back in 4 days i accidentally attempted to buy a game and it charged me on my bank account which is an order you can't even cancel...
  3. Any link to refund money paid about games?

    in XBoX Games and Apps
    Any link to refund money paid about games?: Bought a game,how i can do request of refund money paid? 2d8a5ba4-8865-4c93-90f4-a715718bdb03
  4. Money refunded to me is not the amount I was suppose to get

    in XBoX Games and Apps
    Money refunded to me is not the amount I was suppose to get: I refunded the dbz fighters 2 pack on the 25 and got only 2 dollars back from microsoft when the email said I was suppose to get 27.30 usd which I didn't I need help....
  5. Closed my thread. Did it with lies. Xbox stole my money and they 100% CAN refund me!

    in XBoX Games and Apps
    Closed my thread. Did it with lies. Xbox stole my money and they 100% CAN refund me!: You closed my thread so I could not reply. You also lied that you can't do refunds of realms. I had contacted support before this with a problem with the realm and they have in fact issued me a...
  6. I had charges to my card refunded via email but the money isn't going into my bank account???

    in XBoX Accessibility
    I had charges to my card refunded via email but the money isn't going into my bank account???: I had charges to my card refunded via email but the money isn't going into my bank account??? 3adf0070-127e-49df-8516-d97997a7c067
  7. My refund i have't got my money back

    in XBoX Games and Apps
    My refund i have't got my money back: i request a refund and i am still waiting for my money I want my money b ack 962ba03f-2cb1-46ee-9616-8d46b415fc0a
  8. I need some money refunded

    in XBoX Sales and Promo
    I need some money refunded: I am asking for a refund of several transactions that were made that I neither bought or gave permission for anyone to buy. The transactions are on my credit card and I would like them refunded...
  9. Microsoft steals money from people and doesn’t refund

    in XBoX on Consoles
    Microsoft steals money from people and doesn’t refund: I buy to things of warface kredits june 28 2019 both never got added to my account contacted support first one got refunded no problem. The second one how ever is supposedly not eligble for a...
  10. Refund and Money Back

    in XBoX Games and Apps
    Refund and Money Back: I just recently refund a title on my Xbox 4 days ago. I have not yet received the money from that title. I would like to know why. ac8291c2-147d-4c9b-827d-866390ccb3a0