Monthly charge gold

Discus and support Monthly charge gold in XBoX Accessibility to solve the problem; I took a look at my bank account & y'all charged me twice for Xbox gold live & i want my 9.99 back that was already taken out yesterday.... Discussion in 'XBoX Accessibility' started by Terry LeeBledsoe Jr, Jul 8, 2019.

  1. Monthly charge gold


    I took a look at my bank account & y'all charged me twice for Xbox gold live & i want my 9.99 back that was already taken out yesterday.

    :)
     
    Terry LeeBledsoe Jr, Jul 8, 2019
    #1
  2. Boom B00M Boom Win User

    Monthly charge gold

    I would suggest buying monthly or longer subscription cards in the future. It is the only way I use Xbox Live now.

    That said, below is a link to help your current issue. If this does not work out you can always have your credit card company dispute the extra charge.

    Request an Xbox digital product refund
  3. XBF Ruben D Win User

    Monthly charge gold

    Hello Terry,

    Thank you for posting on Xbox Forums. When it comes to duplicate charges, if you're positive that second charge is indeed a duplicate and not for another subscription you can go to the

    Refund Request
    webform to request a refund. If you're not sure, you may want to

    Contact Support
    for further assistance.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    Hope this helps and thank you again for posting on Xbox Forums.
  4. {Parity} Win User

    Monthly charge gold

  5. Jurgen1488 Win User
  6. Allebas Win User

    Monthly charge gold

    I recommend checking your Payment & billing. To see if you were charged twice too. If not, is it possible that someone has your card on their account? But still
    request a call back from customer service.
Thema:

Monthly charge gold

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