Move Xbox Account to other Microsoft Profile

Discus and support Move Xbox Account to other Microsoft Profile in XBoX Accessibility to solve the problem; Hi, I call microsoft support, but they told me that they cannot do anthing with my case, which is following: I have two microsoft accounts and two... Discussion in 'XBoX Accessibility' started by BaryBarylaPL, Jun 30, 2022.

  1. BaryBarylaPL
    BaryBarylaPL Guest

    Move Xbox Account to other Microsoft Profile


    Hi,

    I call microsoft support, but they told me that they cannot do anthing with my case, which is following:

    I have two microsoft accounts and two Xbox accounts

    MICROSOFT_primary_account-> connected with XBOX_unnecessary_account
    MICROSOFT_unnecessary_account
    -> connected with XBOX_primary_account

    MICROSOFT_primary_account
    - is used for Windows login, main email, O365 subscription and so on - i want to keep that
    MICROSOFT_unnecessary_account - it was created only as host for xbox account, i dont use this email, i can lose access to that
    XBOX_primary_account - is my main account on xbox, since 2006
    XBOX_unnecessary_account - created accidentally, i dont use it

    So what I want to achive is move XBOX_primary_account to MICROSOFT_primary_account. (Just use *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** as login to my XBOX_primary_account)

    Can anyone help me with that? Any ideas, tricks?

    :)
     
    BaryBarylaPL, Jun 30, 2022
    #1
  2. Dérek Augusto Win User

    Move Xbox Account to other Microsoft Profile

    Yes, exactly because of these restrictions. Unfortunately, the procedure you want to do, microsoft is still unable to perform.

    I'm sorry about the situation.
  3. BaryBarylaPL Win User

    Move Xbox Account to other Microsoft Profile

    Hello !
    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    I understand your report, where you want to migrate the accounts.

    But unfortunately, if you merge the accounts, 1 account will be permanently deleted.

    So it's really not possible to carry out this process you want, I'm sorry about that.

    Microsoft support provided you with the correct information about this case.

    All respects
    Hello,
    thanks for your answer.

    That's the case that I can agree on removing one of these accounts. This how I see that:

    1. In database there are 4 accounts in total: my two microsoft accounts and two xbox accounts
    2. In database there is relation 1:1 between microsoft accounts and xbox accounts, so thats what technical support can do:
      1. delete one of xbox account (XBOX_unnecessary_account) -> MICROSOFT_primary_account has no xbox account relation anymore
      2. change relation ID of XBOX_primary_account from MICROSOFT_unnecessary_account to MICROSOFT_primary_account
      3. delete microsoft account MICROSOFT_primary_account
    So there is technical way to do that, and technical support confirms that to me. But they told me that there is procedure limitations, and they do operations like that only in case of stolen accounts.

    What im doing right now is moving my XBOX_primary_account to MICROSOFT_new_account, and set email redirects from MICROSOFT_primary_account to MICROSOFT_new_account. That will work, but it's strange politics to don't let do it on demand...
  4. Dérek Augusto Win User

    Move Xbox Account to other Microsoft Profile

    Hello baryBarylaPL!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    I understand your report, where you want to migrate the accounts.

    But unfortunately, if you merge the accounts, 1 account will be permanently deleted.

    So it's really not possible to carry out this process you want, I'm sorry about that.

    Microsoft support provided you with the correct information about this case.

    All respects
  5. SgtMajorSp00n Win User

    Switching microsoft accounts

    Im trying to move one gamertag to another microsoft account on the same xbox, but you cant move the gamertag to the other account if the other account already has a profile, so i want to know if you can delete profiles on accounts or not,
  6. steeledwand7664 Win User

    Link my Xbox profile to another pre-existing Microsoft account

    Since it is already a Microsoft account there is no way to add that email to the other account.

    There is no way to move an Xbox profile from one Microsoft account to another.

    There is no way to move an already existing Microsoft server/account email (outlook, Hotmail, live, MSN.com) to another Microsoft account.

    If you are not wanting to use the email that is currently attached to your Xbox profile you are unfortunately going to have to create a new email address.
Thema:

Move Xbox Account to other Microsoft Profile

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