Movie play error 0x000005b4

Discus and support Movie play error 0x000005b4 in XBoX Games and Apps to solve the problem; Purchased a movie on my xbox one and it will not play. Tried two nights in a row, still no luck. Also did all the tips to try and get it to work. Hard... Discussion in 'XBoX Games and Apps' started by kenwa73, Nov 19, 2019.

  1. kenwa73
    kenwa73 Guest

    Movie play error 0x000005b4


    Purchased a movie on my xbox one and it will not play. Tried two nights in a row, still no luck. Also did all the tips to try and get it to work. Hard restart deleting app and profile etc. Had this issue on my old xbox 360, purchased a new xbox one thinking
    that might help but I was wrong. I was able to get a refund when this happened in the past on my xbox 360 months ago. Movie purchases are no longer refundable it appears. If it doesn't work you basically just gave them money for a **** product, this would
    never fly anywhere else. Selling something that doesn't work, not being able to fix the issue / product but keeping your money is shady to say the least. Only purchase movies on the xbox for convenience but that will not happen anymore, just trying to save
    others the headache of giving away money for nothing. Don't buy movies through xbox live / Microsoft Movies and TV app.

    :)
     
    kenwa73, Nov 19, 2019
    #1
  2. BobbyJohnson4 Win User

    Error entering code

    I'm getting an error code for movies and TV shows 0x000005b4
  3. MetalNutz Win User

    Movie problems

    https://support.xbox.com/en-US/xbox-one/errors/error-code-800705b4

    Try going through these steps and report back. Good luck!

    Error code 0x000005b4 solution
  4. GroundOregano94 Win User

    Error code 0x000005b4 when streaming movies

    I suppose the problem is only with this movie? If it is, then is a temporary bug that will be removed, especially after your insider report. Wish you the best of luck and a fast solution to your problem.
  5. XBF Amber M Win User

    Error code 0x000005b4 when streaming movies

    Hi Rob,

    Thanks for updating us with your reply. If you haven't already done so, I recommend trying some of the solutions from our support article entitled Troubleshoot
    Movies & TV on Xbox One
    , of course skipping the ones that you've already attempted. Its great that you've reported it through the Xbox Insider app! That data will go directly to the developers and really helps out.

    Give the solutions in the article a try and let us know the results.

    I hope that this helps a bit more.
  6. RobPerrine Win User

    Error code 0x000005b4 when streaming movies

    I've done that several times last night and this morning. Download the xbox insider app. Reported through there. And finally deleted and reinstalled movies and tv app. Nothing is working.
Thema:

Movie play error 0x000005b4

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