Movie problems

Discus and support Movie problems in XBoX on Consoles to solve the problem; Hello ive purchased 2 movies through the xbox store for my xbox one s they will not play 79a11ed5-adcc-432b-b103-81ff2a90113c Discussion in 'XBoX on Consoles' started by MichaelDuncan9, May 14, 2019.

  1. Movie problems


    Hello ive purchased 2 movies through the xbox store for my xbox one s they will not play

    :)
     
    MichaelDuncan9, May 14, 2019
    #1
  2. freerunninglou9 Win User

    Movie problems

    Check you purchased list and if they are in there and still dont work u will have evidence to ever refund or as for a fix. Microsoft will only refund if theu are unable to fix the concerns
  3. BarrelBurrito01 Win User

    Movie problems

    Do you have the movies and tv app installed?
  4. Darth Laridum Win User

    Movie problems

    purchase SD version for 800 msp
  5. MetalNutz Win User

    Movie problems

    https://support.xbox.com/en-US/xbox-one/errors/error-code-800705b4

    Try going through these steps and report back. Good luck!

    Error code 0x000005b4 solution
  6. PalmettoBling Win User

    Movie problems

    Does it give you a specific error when you try to play the movie?
    This page has some troubleshooting steps that might help with your issue
    , and there is also an option in the menu to "Restore Purchase" which I've had to do before to recognize recent purchases.

    After trying those steps, if you still have issues, let us know, and we can help troubleshoot further.
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Movie problems

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