Movie

Discus and support Movie in XBoX Accessibility to solve the problem; I rent a movie but is in spanish ,i cant change it to inglish ,please help me b0769866-07ce-4d0b-ac5a-65ca144328f3 Discussion in 'XBoX Accessibility' started by arexpartano, Jun 7, 2019.

  1. arexpartano
    arexpartano Guest

    Movie


    I rent a movie but is in spanish ,i cant change it to inglish ,please help me

    :)
     
    arexpartano, Jun 7, 2019
    #1
  2. SONIC SCREAM 07 Win User

    movie

    There are several factors that can contribute to it. Your internet speed is one main example.
  3. Edgarour Win User

    Movie

    I thinks that you cant only actived Subtitles 😥 if your original language is Spanish
  4. XBF Felixx P Win User

    Movie

    Hey scottg491!

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about your movie purchase mistake.

    Below I'll provide you with a direct link explaining how to request a refund / refund webform:

    Request an Xbox digital product refund



    If it gets denied, reply to the denial email and explain your situation with more details.

    I hope this helps! Let us know!

    Good luck!

    Felix

    Xbox forums support
  5. Jurgen1488 Win User

    Movie

    I never bought a movie on the console but I think it will be the same as with the games.

    All you have to do is refund the movie and buy it again.

    Refund Page
  6. onyxishere Win User

    Movie

    Sorry to hear it. Have you tried playing the movie on any other device to ensure that it does this on them as well? How about stopping and then re-starting it again when the noise happens?

    If it does, you should contact phone support to see about getting a refund for this movie as what you describe does make it unwatchable.

    support.xbox.com/contact-us
Thema:

Movie

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