Movies and TV app now working

Discus and support Movies and TV app now working in XBoX on Consoles to solve the problem; Was watching a movie an got error code 0xc101ab66. Now the app won't play anything looked up the code an it says Xbox live is down but nothing is... Discussion in 'XBoX on Consoles' started by SaintX36, Jan 20, 2022.

  1. SaintX36
    SaintX36 Guest

    Movies and TV app now working


    Was watching a movie an got error code 0xc101ab66. Now the app won't play anything looked up the code an it says Xbox live is down but nothing is showing that Xbox live is down. Help?

    :)
     
    SaintX36, Jan 20, 2022
    #1
  2. Jesse E' Win User

    Movies and TV app now working

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Xbox Live is experiencing an outage right now and it's causing the issue you're having. Kindly hold on while service is being restored. Apologies for the inconvenience.

    See the status here https://support.xbox.com/en-US/xbox-live-status
  3. KeithDuperreault Win User

    Film/TV, Netflix

    Had to uninstall the entire Film/TV app and reinstall it.

    Seems to be working now.

    Got a message refund is on it's way for unfinished movie rental.
  4. RandyAU93 Win User

    No tv or movie apps working

    Tried both ways and none worked.. would it be a system problem?
    If you tried the power-cycle and still have problems, the factory reset (keeping games & apps) is your next best bet.
  5. JamesGagne1 Win User

    No tv or movie apps working

    Just trying to help try holding the power button on your xbox for 10 seconds to restart it and if that doesn't work then you should try speaking to a xbox assistant about the situation hope I help.
  6. RandyAU93 Win User

    No tv or movie apps working

    Did that also not work? Honestly, if it doesn't solve it, there may be another issue. You said that Netflix and YouTube are functioning normally, so that suggests an issue with the apps themselves. If no streaming app was working, then it might be hardware
    related.
Thema:

Movies and TV app now working

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