Msbill reccuring billing

Discus and support Msbill reccuring billing in XBoX Accessibility to solve the problem; Recently bought a game now im gettin messages saying recurring payment authorized 64$ next month, going to have to dispute it thanks to this [Mod... Discussion in 'XBoX Accessibility' started by BurntBuritto, Jun 1, 2019.

  1. BurntBuritto
    BurntBuritto Guest

    Msbill reccuring billing


    Recently bought a game now im gettin messages saying recurring payment authorized 64$ next month, going to have to dispute it thanks to this
    [Mod Removed - see Guidelines]. Running a billion dollar company yet cant have a working transaction system

    :)
     
    BurntBuritto, Jun 1, 2019
    #1
  2. XBF Amber M Win User

    Msbill reccuring billing

    Hi Buritto,

    Thanks for reaching out to us in the forums for this issue. If you're receiving messages concerning recurring billing, then it would be due to a subscription renewal. Based on the amount, it is possibly a 12-month Xbox Live Gold subscription.

    You can
    check your purchase history online for your Microsoft account
    to see if this is the case, and

    if the subscription has automatically renewed, you may turn that feature off as well
    . Should you wish to receive a refund, then you may do so as well using our Xbox
    Refund Request Solution
    .

    If you wish to receive a bit of help with this process, then I would recommend that you
    request a call back from Xbox Support so that they can assist you further as we here on the forums lack the necessary tools to directly assist with billing or subscriptions issues.

    Log into Support.Xbox.com

    Scroll down, Click Contact Us

    • Step 1: Click choose a Category- Billing & accounts,
    • Step 2 : Ask Us a Question - See other options which will ask you to Pick a Topic
    • Step 3: Pick a Topic - I recommend Charges on my account
      for best results & then Show Contact Options
    • Click Request a Call from Support

    This will help schedule a call back from Customer Support.

    I hope that this helps out.
  3. {Parity} Win User

    Msbill reccuring billing

    For billing issues/questions you will need to reach out to
    Xbox Support
    for assistance. No one in the forums has access to the information.
  4. DONOVIC Win User

    xbox game pass

    Have you ever signed up for game pass previously? If so you get a reccuring bill everytime it renews. In order to stop this you need to go to your payment billing info and look for the game pass to stop the reccuring payment. You might even have the chance
    to cancel and it'll refund your money if it's not too late.
  5. nordSnail Win User

    cant use my preaid credit card

    yes, my cards allow reccuring payments. but the trouble is in xbox.com theres some lag there or a something
  6. Oofoofyey Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    How can I check? I do know how to cancel it but im not exactly sure when I should. I do remeber going on settings and it said that for xbox gamepass ultimate, the next reccuring billing was in 2020, does my xbox live add to the ultimate and gave it an
    extra year? Thank you all.
Thema:

Msbill reccuring billing

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