مشكلة الشاشة السوداء [Mod Translated - Black screen problem]

Discus and support مشكلة الشاشة السوداء [Mod Translated - Black screen problem] in XBoX on Consoles to solve the problem; قمت بشراء جهاز اكس بوكس وان اكس و بعد فترة حدثت مشكلة الشاشة السوداء و تم ارسال الجهاز الي المانيا و من ثم عاود الجهاز بعد ١٤ يوم ليتم اخباري انه تم... Discussion in 'XBoX on Consoles' started by MohamedSalama1, Jun 12, 2019.

  1. مشكلة الشاشة السوداء [Mod Translated - Black screen problem]


    قمت بشراء جهاز اكس بوكس وان اكس و بعد فترة حدثت مشكلة الشاشة السوداء و تم ارسال الجهاز الي المانيا و من ثم عاود الجهاز بعد ١٤ يوم ليتم اخباري انه تم عمل عملية ضبط مصنع و من ثم تم اغلاق المشكلة و لم يكتمل اسبوعين حتي عاودت نفس المشكلة و من ثم ارسال
    الجهاز الي المانيا مرة اخرة ليعاود الجهاز مرة اخري و يتم اخباري انه تم اعادة عملية ضبط المصنع و انا اخسر من جيبي الخاص اشتراكات جولد و جيم باس و ايضاً تحميل انترنت للألعاب و لا اعرف شئ و ما هيا مشكلة جهازي و هل اقوم بتنزل الالعاب مرة اخري و ادفع مبالغ من جيبي
    الخاص و اخسرها مرة اخري حين تعاود الشاشة السوداء مرة اخري و من قم ارسال الجهاز الي المانيا و من ثم اعادة ضبط مصنع حتي

    ينتهي الضمان علي الجهاز و القيه في القمامة ؟

    [Mod translated - I bought the Xbox One X and after a while the black screen problem occurred and the device was sent to Germany and then returned the device after 14 days to be told that the factory was set up and then the problem was closed and
    not completed two weeks until the same problem returned and then send the device To Germany again to return the device again and be told that the factory seizure was reset and I lose my own pocket. Gold and Gym subscriptions and also download internet for
    games and I know nothing and what is the problem of my device and do I go down the games again and pay money from my own pocket And lose it again when you return the black screen again and from the send the device to Germany and then reset the factory until
    the warranty ends on the device and throw it in the garbage?]


    :)
     
    MohamedSalama1, Jun 12, 2019
    #1
  2. choppyseize Win User

    مشكلة الشاشة السوداء [Mod Translated - Black screen problem]

    Hi

    I'm sorry to hear you've had a few issues with your Xbox. The games you downloaded are linked to your account and will show in your purchase history in account settings. They are yours to keep forever. The subscription is the same as well. It's linked to
    your account and can be used until it expires.

    If the Xbox is continuing to give you issues you may want to try updating it offline. To do that just follow the steps here
  3. Onyx Is Here Win User

    مشكلة الشاشة السوداء [Mod Translated - Black screen problem]

    Please try power cycling the console by holding the power button on it for 10 seconds till it shuts down. Then unplug it for 30 seconds. When you power on quickly hold the Sync button (left side near the USB port on the original Xbox One and just below
    the power button on the S and X consoles) and the Eject button for the console until you hear a second start up noise.

    You should now see a new screen. Scroll over to Restart/Reset and reset the console to factory settings. There is an option to keep installed games and apps so you won't need to redownload them.
  4. CurroMartin Win User

    Black home page screen

    Veo que no soy el único afectado, mi consola hace aproximadamente 1 hora que se ha puesto la pantalla negra, se conecta sale la pantalla verde y después la dichosa pantalla negra, señores de Microsoft soluciones el problema!!!!!!

    ---------

    [Mod Translation - I see that I am not the only affected, my console about 1 hour ago that has put the black screen, connects the green screen and then the Happy black screen, gentlemen of Microsoft solutions The problem!!!!!! ]
  5. XBF George L Win User

    ecran noir (Mod Translation: Black screen )

    Hello

    If you're stuck on a black screen and are unable to get it to transition (wait at least 10 minutes on the black screen and see if it transitions) into your dashboard you may have to reset the console to factory defaults by accessing the "Troubleshooting
    screen."

    Depending on how recently your Xbox One console was last updated, you may be able to perform a Factory Reset using the Xbox Startup Troubleshooter. To see if this option is available on your console, follow these steps:

    1. Unplug the network cable if you're using a wired network connection.
    2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
    3. Wait 30 seconds, and then plug the power cord back in.
    4. Press and hold the BIND button (located on the left side of the console) and the
      EJECT button (located on the front of the console), and then press the
      Xbox button on the console.
    5. Continue holding the BIND and EJECT buttons for 10-15 seconds.
    6. Listen for two “power-up” tones a couple of seconds apart. You can release the
      BIND and EJECT buttons after the second power-up tone.
    When the console powers up, you will see the Xbox Startup Troubleshooter, if available:

    [table][tr][td][td][​IMG][/td][/tr][/table]
  6. XBF Amber M Win User

    [Translation - login problem ]مشكلة تسجيل الدخول فالاكس بكس

    Hi سيماوس,

    Thanks for reaching out to us in the forums for this issue logging into your account. Based on the error code you've provided, 80a40008, this may be due to a connectivity or account issue. Have you been able to log into your same account at account.microsoft.com
    to be sure that your credentials (email and password) are correct and working for entry?

    If so, then you may continue to troubleshoot using the solutions available in our support article, Error 80A40008 occurs due to a connectivity or
    account issue on Xbox One
    .

    Give the troubleshooting a try and let us know the results.

    I hope that this helps you out!
Thema:

مشكلة الشاشة السوداء [Mod Translated - Black screen problem]

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