my 2 controllers wont power up at all

Discus and support my 2 controllers wont power up at all in XBoX on Consoles to solve the problem; my 2 controllers wont power up at all 1e3049fd-4cf7-490c-bc80-73a6d55bdbb0 Discussion in 'XBoX on Consoles' started by marypercy1, Jun 14, 2019.

  1. marypercy1
    marypercy1 Guest

    my 2 controllers wont power up at all


    my 2 controllers wont power up at all

    :)
     
    marypercy1, Jun 14, 2019
    #1
  2. Galaxy Golden Win User

    my 2 controllers wont power up at all

    You can try either a power cycle, or unplug your console for 30 minutes.
  3. Edgarour Win User

    my 2 controllers wont power up at all

    I would not like it to be the reason but you may be putting the batteries backwards, or if this isn't the case, have you connected your control via USB?
  4. XBF Felixx P Win User

    my 2 controllers wont power up at all

    Hello marypercy1.

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about your controllers not powering up. Did they both stop working at the same time?

    Go ahead and do a hard reset and power
    cycle
    your console. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 3-5 minutes. Then re-connect and turn on the Xbox.

    Let us know if your controllers start working after performing those actions.

    Helpful troubleshooting link: Troubleshoot your Xbox One wireless controller

    L:et us know if this helps! Good luck!

    Felix

    Xbox forums support
  5. xlPGTiPslx Win User

    my 2 controllers wont power up at all

    Hi marypercy1,

    Could you confirm what you have tried to get the controllers to power on?

    Seems a little strange both controllers are not powering on and could possibly be a simple fix hopefully.

    Could you answer the following please.

    • Does the controller flash at all when you hold in the power button?
    • Have you tried different batteries? (Forgive me here), making sure batteries are inserted correctly. We have all done it :)
    • Have you tried removing the batteries and plugging the controllers directly into the console with an USB cable?.

    In regards to the last question with the USB cable. Try an different cable if you have along with an different USB port on the console.

    Lets hope we can get you or your family back into gaming asap :)
  6. THANOS OPRESSOR Win User

    my 2 controllers wont power up at all

    What kind of energy do you use? Batteries, rechargeable battery, cable? Try all battery media, if it does not work again, contact the support, they always solve our problems.
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my 2 controllers wont power up at all

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