My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, ...

Discus and support My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, ... in XBoX Rewards to solve the problem; Hello, My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th yet. Is that going to happen sometime soon? I know... Discussion in 'XBoX Rewards' started by Mega Man 9 10, May 16, 2018.

  1. My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, ...


    Hello, My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th yet. Is that going to happen sometime soon? I know that the program is ending, so maybe that has something to do with it. I am not ending my transfer of points
    to my account, I am keeping it. I think it initially said it would take 96 hours, but it's been more than that. Can anyone help me with this? Whether it's converted to currency or Microsoft Bing Points, it doesn't matter to me, I'm very happy with either option!
    Thanks for your time!

    :)
     
    Mega Man 9 10, May 16, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Renewed xbox live gold trough a rewards link and no credits

    Hello kelvinmorcill0,

    From the FAQ:

    I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



    To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
    Credits may take up to 45 days to be deposited into your Microsoft account.
     
    XBLRewards8, May 16, 2018
    #2
  3. coltsfan1212
    coltsfan1212 Guest
    Xbox Live Rewards Credits Not Deposited into Microsoft Account

    Hi,

    I have reached the 5,000 credit minimum on Xbox Live Rewards to get my credits deposited into my Microsoft account. However, the 15th has passed and my credits were never deposited. The rewards page says I can request a deposit, and so I would like to in
    this case since the automatic deposit seemed to not go through.

    Thanks,

    Garrett
     
    coltsfan1212, May 16, 2018
    #3
  4. Smwutches
    Smwutches Guest

    My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, ...

    It's working as it should. They should be deposited at the end of the month.

    96 hours is how long it takes to show as pending in your account. Once pending, credits are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, May 17, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Renewed xbox live gold trough a rewards link and no credits

    Hello kelvinmorcill0,

    From the FAQ:

    I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



    To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
    Credits may take up to 45 days to be deposited into your Microsoft account.
  7. XBLRewards8 Win User

    My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, soon?

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Smwutches Win User

    My 5,000 credits on Xbox Live Rewards rewards haven't deposited into my account from May 4th, soon?

    It's working as it should. They should be deposited at the end of the month.

    96 hours is how long it takes to show as pending in your account. Once pending, credits are deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000
    between the 15th and 30th, they are deposited by the 15th of the next month.
  9. XBLRewards8 Win User

    Having trouble with rewards on Xbox live rewards..

    Hello A Wild Dez,

    From the FAQ:

    When will I get my Rewards Credits?



    Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
    of 5,000 is reached.


    If you want a deposit before this amount, from the FAQ:

    What if I want my Rewards Credits, but I don't have 5,000 accumulated?



    If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
    your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.
  10. XBLRewards8 Win User

    Join gold member reward

    Hello MindFlayer1983,

    From the FAQ:

    I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



    To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
    Credits may take up to 45 days to be deposited into your Microsoft account.


    We see that you were referred August 2nd, and that the Credits for that referral have been pending since September. You can see these pending Credits on your MyRewards page.
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