My account got hacked and they are continually communication banning me for something I...

Discus and support My account got hacked and they are continually communication banning me for something I... in XBoX on Consoles to solve the problem; On Thursday, March 24th, 2022, my ex-boyfriend hacked my account. I knew from the beginning he was really into computer stuff and did stuff like that... Discussion in 'XBoX on Consoles' started by not agamer girl, Mar 26, 2022.

  1. not agamer girl
    not agamer girl Guest

    My account got hacked and they are continually communication banning me for something I...


    On Thursday, March 24th, 2022, my ex-boyfriend hacked my account. I knew from the beginning he was really into computer stuff and did stuff like that etc. Once we broke up he hacked my xbox account. Changed my profile picture, my username, and bio and used those to leak personal information about me. He blocked my friends, deleted messages, half my game clips are missing, highlights are gone. But most importantly he is continually getting in and getting me communication banned. The first time he hacked me that day he got me TWO communication bans at once, I got them appealed and lifted. Then today, March 26th. I have another communication ban from last night, again for something I didn’t do. My username is changed and I don’t know how to fix that. What he did the first time around was unblock himself, send messages to himself from my account and reported them. This time they’re saying I was threatening, bullying, harassing of some sort. Which I have not done. How do I stop this access to my account? I have signed him out multiple times, removed devices, changed my password four times, made a passwordless account with Microsoft authenticator and more. I’ve taken all the steps necessary but he is still messing with my account. Since my username has been changed on that account i’m assuming he used my debit card to change it. Regardless i’m still missing a lot from that account but I have years on it and a high gamerscore. I’m trying to do the best I can but xbox support can only do so much and it’s been extremely hard trying to explain the situation to them. It is very obvious from all the activity that happened the 24th-25th that my account was compromised. He put graphic things in my bio and username. How do I go forward with this?

    :)
     
    not agamer girl, Mar 26, 2022
    #1
  2. Georges C. Win User

    My account got hacked and they are continually communication banning me for something I didn’t do.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Not, first I regret what is happening, in your description I see two situations, the question of your account that and the issue with your ex, if you feel threatened and have disclosed sensitive and personal data, the ideal would be to seek your local authority that surely they should have some division of computer crimes and manage to guide you.

    As for your account if you really no longer have access to it and all the information has been exchanged, the best way you have to recover it is through the account recovery form via the link below.

    Recover your account

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...
  3. CrestedBubble9 Win User

    My account got hacked.

    My account XxShutYoMouthxX has been hacked too. Since it got hacked the hacks got me banned and not i lost all my games and can't play on xboxlive
  4. onyxishere Win User

    Account Hacked Communications got banned.

    Also, if you believe that the suspension was due to having lost control of your account you will have to call support back and have them open an unauthorized access ticket. They will work directly with the PET members for the results.
  5. Temhotabot Win User

    Account Hacked Communications got banned.

    You should be aware that even though your account was compromised, not hacked, and activity was done on it that violated the XBL Terms of Service/Code of Conduct you are still held accountable for it. So if the person who compromised
    your account was going from game to game yelling and screaming profanities/racial slurs and someone reported him/you for it then the punishment would be what you got. I would just ride out the punishment and in the meantime make sure you practice good account
    security (you can review what that is by clicking the link below in my signature) to prevent this from happening again (the compromise).
  6. Knight 7 Win User

    Account Hacked Communications got banned.

Thema:

My account got hacked and they are continually communication banning me for something I...

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