My account that I miss

Discus and support My account that I miss in XBoX on Consoles to solve the problem; My account got hacked and changed the Info so I can't change the password and I really love the account Alot, everyday I max out on forms I can fill... Discussion in 'XBoX on Consoles' started by GeoVFN, Oct 1, 2020.

  1. GeoVFN
    GeoVFN Guest

    My account that I miss


    My account got hacked and changed the Info so I can't change the password and I really love the account Alot, everyday I max out on forms I can fill out in a day. Please tell me what I can do
    [mod removed-personal information]

    :)
     
    GeoVFN, Oct 1, 2020
    #1
  2. XBF Brad A Win User

    My account that I miss

    Hello Geo,

    Thanks for reaching out to the forums. We see you have an issue with your account. You can try the

    forgot Microsoft solution
    . However, if all security information has been changed, you will need to request a call from support for assistance.

    When you go to Contact Us, follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  3. HassanB Win User

    My account is missing.

    Hello,

    It's likely your account isn't lost but you're signing in with an e-mail that is incorrect. If you have access to the gamertag on your Xbox 360 console, please go to your Dashboard > Settings > Account > 3rd Tab (Account Information) > Account Security > Look
    to the right, and you'll see the e-mail you should be using to sign into Xbox.com to get your gamertag to show up.

    If you don't have the means to do that then I would suggest that you Chat with Microsoft Support or Request a Call. You can do either option by going to this page here and clicking
    on Billing and Memberships, under Microsoft Account click Forgot Microsoft Account Username. You'll need to be able to provide the agent with the information on the account before they are able to give you the e-mail associated with the account. If you're
    not able to provide them with the information they are asking then they will not be able to assist you with your inquiry.

    P.S: There is no e-mail support, sorry.
  4. DAWy 2085 Win User

    Access to Xbox Forums is DENIED!

    Hello,

    Correction: it seems as though my 30-60 missing points are still missing. I guess I'll have to see if I can get my points credited to my account.

    Sincerely,

    -DAWy
  5. Doc Mapache Win User

    migrate

    and if i create an a new account i miss all my G achievements ?
  6. eG x Thee Elf Win User

    Money in my account is missing!

    RLxVIRUS,

    Have you checked your
    https://billing.microsoft.com
    information yet? Under transactions it should show you all purchases made as well as confirming how much is remaining in your account. If it turns out that you are missing something I would recommend contacting Microsoft
    Phone Support
    as they are best at handling any billing matters. Thank you,
Thema:

My account that I miss

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