My account was hack or scammed I don’t know what happened

Discus and support My account was hack or scammed I don’t know what happened in XBoX on Consoles to solve the problem; My account has been hack and all my emails and numbers and password was changed and i played fortnite on that acc it has all my skins and i really need... Discussion in 'XBoX on Consoles' started by ChristianGaston1, Aug 26, 2019.

  1. My account was hack or scammed I don’t know what happened


    My account has been hack and all my emails and numbers and password was changed and i played fortnite on that acc it has all my skins and i really need that back can yall plz help me

    :)
     
    ChristianGaston1, Aug 26, 2019
    #1
  2. AridLizard Win User

    My account was hack or scammed I don’t know what happened

    hi

    follow this link to recover an account that has been hacked/compromised

    https://support.xbox.com/en-US/my-account/security/compromised-account-solution

    just follow the instructions and choose the appropriate answers and you should have your account back soon.

    if you have a credit/debit card linked to your account, contact your bank and cancel the card to prevent the scammer making fraudulent purchases. give the bank all the details in case purchases have already been made on your card.
  3. ChristianGaston1 Win User

    My account was hack or scammed I don’t know what happened

    I followed the steps and it ketp telling me to go to that site and the link dose not help
  4. XBF Brad A Win User

    My account was hack or scammed I don’t know what happened

    Hi Christian,

    Thanks for the reply. If the person changed all your information, email, password and that. You will need to request a call from support to have them assist you. Also, let them know that you are unable to complete the account recovery form due to primary
    email has been changed.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  5. Fl0ydPinkert0n Win User

    My account was hack or scammed I don’t know what happened

    You should be able to recovery your Microsoft Account by following these
    steps
    :

    Before you begin

    You will need a working email account that you can access so we can send you information about your request. You can use any active email account, even one belonging to a friend or relative. Or, if you don’t have another email account that you can access,
    you can create a temporary outlook.com account for free by selecting Create one at the

    Microsoft account sign-in
    page.

    Fill out the recovery form

    1. Go to account.live.com/acsr and provide the email address, phone number, or username for the account you are trying to recover.
    2. Provide an email address (other than the one you are trying to recover) that we can use to contact you about your request.
    3. Enter the characters you see on the screen to prove you're not a robot, then select
      Next.
    4. A screen will pop up asking you to verify the contact email address. Check that email for a message from us with the security code, enter that code, then select
      Verify.



      Note

      If you have any problems receiving or providing the security code, see
      Microsoft account security info & security codes
      .
    5. Fill in as much info as you can, even if you're not sure. See Tips for filling out the recovery form below.
    6. Select Submit when you're finished, and we'll respond within 24 hours.
  6. PURExKsavBearX Win User

    My account was hack or scammed I don’t know what happened

    As the other guy said this account.live.com/acsr should work if everything is correct otherwise if you
    can get support on the phone you should be able to get further assistance.
Thema:

My account was hack or scammed I don’t know what happened

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