My child’s gamertag does not appear when searching the “Find someone” option

Discus and support My child’s gamertag does not appear when searching the “Find someone” option in XBoX on Consoles to solve the problem; My kid was trying to add a friend but his friend request did not show. The friend then tried to add my child, but the gamertag did not show up in the... Discussion in 'XBoX on Consoles' started by SGT O, Mar 23, 2020.

  1. SGT O
    SGT O Guest

    My child’s gamertag does not appear when searching the “Find someone” option


    My kid was trying to add a friend but his friend request did not show. The friend then tried to add my child, but the gamertag did not show up in the search. I
    was able to add my gamertag as a friend by going to the child profile and searching for my gamertag. I have even gone into both microsoft family and xbox account settings and reduced the limitations. What am I missing?

    Thanks!

    :)
     
    SGT O, Mar 23, 2020
    #1
  2. SGT O Win User

    My child’s gamertag does not appear when searching the “Find someone” option

    Confirming that my backup plan was a success! Still wish I could fix the issue though.

    Appreciate the help from everyone who replied.
  3. SGT O Win User

    My child’s gamertag does not appear when searching the “Find someone” option

    You should always be able to see the gamertag.

    Exact spelling, spaces and caps are also important.
    I am positive it was typed exact. I am not sure that does matter. On console, as I type letters close matches appear.

    Oddly, when I was just in iOS Minecraft, the add friend search
    does find the gamertag....Just doesn’t seem to work on the console and xbox web site.
  4. XA DRBATTLE Win User

    My child’s gamertag does not appear when searching the “Find someone” option

    this might be because its on a child setting? have you had the childs profile search your gt?
  5. SGT O Win User

    My child’s gamertag does not appear when searching the “Find someone” option

    Sounds like a privacy issue for the child account. Your gamertag has to be set a viewable

    https://support.microsoft.com/en-us/help/4482922/xbox-one-online-safety-and-privacy-settings-for-parents-and-kids

    That may help.
    I appreciate the assistance, but have checked these privacy settings over more times than I can remember! I have added images of the Xbox One and Privacy tabs for one of the child account shown below just in case I am overlooking something.


    [​IMG]
  6. Bandido1508 Win User

    My child’s gamertag does not appear when searching the “Find someone” option

    Sounds like a privacy issue for the child account. Your gamertag has to be set a viewable

    https://support.microsoft.com/en-us/help/4482922/xbox-one-online-safety-and-privacy-settings-for-parents-and-kids

    That may help.
Thema:

My child’s gamertag does not appear when searching the “Find someone” option

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