My communication ban was lifted but still shows up on the Xbox enforcement website.

Discus and support My communication ban was lifted but still shows up on the Xbox enforcement website. in XBoX on Consoles to solve the problem; I just got a message from Xbox live on my Xbox about a communicate ban i got about a month or two back, but when i check the enforcement website it... Discussion in 'XBoX on Consoles' started by o0OO LUKE OO0o, Jan 5, 2020.

  1. My communication ban was lifted but still shows up on the Xbox enforcement website.


    I just got a message from Xbox live on my Xbox about a communicate ban i got about a month or two back, but when i check the enforcement website it still says I've had a communication ban on my account and I'm still banned from the Xbox ambassador
    program.

    This was the full message "Due to a mistake that's now fixed, you might have been told your communications were suspended. This was abnormal. We apologize for any inconvenience! To help make it up to you, use this code to enjoy one free week of a new
    or current premium subscription: *****-*****-*****-*****-*****. Is this the right compensation? Take a survey and let us know."

    I was wondering if there's anything i can do about this.

    :)
     
    o0OO LUKE OO0o, Jan 5, 2020
    #1
  2. o0OO LUKE OO0o Win User

    My communication ban was lifted but still shows up on the Xbox enforcement website.

    I took the survey and it was just about if 7 days of Xbox live gold is good compensation, nothing about getting the old ban removed from the enforcement website. Thanks for providing the email address for Xbox ambassador, will email them and see if it's
    possible to reapply under the circumstances.
  3. Smwutches Win User

    My communication ban was lifted but still shows up on the Xbox enforcement website.

    Try taking the survey to see if it has any way to communicate about removing the enforcement from the website. If not, there's no other way of contacting the enforcement team unfortunately so the only thing to do would be to wait and see if it gets removed
    on its own.

    As far as the Ambassador program, you would want to email L: xboxambs@microsoft.com for more information on possibly being re-added.
  4. ZAYONETTA Win User

    Unbanned but still banned?

    I believe you have not been successfully unbanned and there is still a communications ban on your Xbox Live account by the enforcement team. There is nothing you can do to lift that ban unfortunately if it is permanent, however if not permanent you should
    see your communications ban lifted after a couple of days, weeks, or months even. I hope this answers your question.
  5. Anonymous Tom Win User

    Console was banned, but what about my Account?

    Console bans will not show up on the enforcement teams website.

    If you sign into your account at enforcement.xbox.com and does not show any current enforcement actions or that your account has a permanent suspension then your account is fine.
    That doesn't answer my question. I can still use my Account on the Xbox App. So that should mean my Account is not banned?
  6. GloryxDeadeye Win User

    Banned but not showing up on the enforcement website

    The exact same thing is happening to me too! Please let me know if this gets resolved for you.
Thema:

My communication ban was lifted but still shows up on the Xbox enforcement website.

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