My controller keeps disconnecting!

Discus and support My controller keeps disconnecting! in XBoX Accessibility to solve the problem; Hi, I come here because I need help. My controller is always disconnecting from my xbox. The error says : ''CONTROLLER DISCONNECTED''''Reconnect the... Discussion in 'XBoX Accessibility' started by Clement Lepage, Mar 26, 2019.

  1. My controller keeps disconnecting!


    Hi,

    I come here because I need help.

    My controller is always disconnecting from my xbox. The error says : ''CONTROLLER DISCONNECTED''''Reconnect the controller or press A on a connected controller''.

    I tried everything I could. I tried to put new batteries, plug it with a cable, redoing the synchronisation with the xbox, power-cycling the xbox. Always disconnecting. The only I can do is to take a battery out, put it back in, then turn on the controller,
    and after like 5-10 seconds, it's disconnected.

    I really need help please. I can't affort a new controller, and I don't want to waste my Xbox Live Membership.

    :)
     
    Clement Lepage, Mar 26, 2019
    #1
  2. NW EXPRESS Win User

    Controller keeps disconnecting from Xbox One

    My controller keeps disconnecting from my xbox. I have bought new controllers and it still disconnects even with the new controller. I have the Day one xbox. Any help will be nice.
  3. PilotAce200 Win User

    My controller keeps disconnecting

    I know how you feel,

    I have tried everything that they told me to do, even a factory reset with my Scorpio

    100% best fix I have found so far, is to not turn it on or plan to use it

    I am honestly so disappointed it breaks my spirit for the Xbox franchise and makes me want to sell it all up and cancel my subscriptions

    I am worried if I send mine In for repairs under warranry it will be replaced with a standard Xbox one x

    Which seems like a kick to the face as I paid much more for a Scorpio on day 1 release
    First off i have had no other poor interactions with microsoft and even loved the WP platform as doomed as it was so i cannot relate to your feelings towards the company, secondly you dont have to worry about losing your scorpio unexpectedly because they
    will specifically tell you they cannot replace it unless you opt into getting a standard X, and lastly if you payed extra for the scorpio you got ripped off because it was a same price limited edition.

    Back to the controller issue... I have called support repeatedly since the service and they just keep telling me replace is only option left.

    I would love to have service done to It again, (say like having the controller wireless reciever/transmitter unit replaced) but thats obviously not my call now is it.
  4. XBF Nestor S Win User

    My controller keeps disconnecting

    Hey Ace thanks for keeping in touch!

    In our opinion the console needs a repair, another option would be to go through the self help option (devices page) however if it is a scorpio edition then
    its more than likely out of warranty so there would be a charge to do so. Also try minimizing the wireless devices in the room since these might cause interference between the console and controllers. Hope this helps!
  5. PilotAce200 Win User

    My controller keeps disconnecting

    I have indeed used it as a wired controller and it does not have these issues. The issue is almost certainly the transmitter in the console, and as i said i will not forfeit my limited edition console, and support has told me that my only option left is
    to replace the console because it as already sent n for service. The nearest microsoft store is quite far away and not really a feasible solution.
  6. Joc Holliday Win User

    My controller keeps disconnecting

    I had the same issue with the Xbox One X Scorpio Edition and had to take it Microsoft Store to replace it. No system is perfect though
Thema:

My controller keeps disconnecting!

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