my controller needs a remplacement

Discus and support my controller needs a remplacement in XBoX on Consoles to solve the problem; i want to change my controller and i have a waranty how can i do it ? 6b798cf9-a99a-47bc-87a4-fbb90a86b22d Discussion in 'XBoX on Consoles' started by frankyboy 13523, Mar 14, 2019.

  1. my controller needs a remplacement


    i want to change my controller and i have a waranty how can i do it ?

    :)
     
    frankyboy 13523, Mar 14, 2019
    #1
  2. SamanthaVictoria Win User

    my controller needs a remplacement

  3. frankyboy 13523 Win User

    my controller needs a remplacement

    i can't contact assistance
  4. XBF Erick C Win User

    my controller needs a remplacement

    Hey there!

    Sorry to hear you are running into this error message. Not too sure what could be happening there but go ahead and follow the steps provided in the link that you have provided to us.

    Contact Xbox Support for assistance with this matter as there could be an issue completing the process on your end.

    I hope this helps.
  5. frankyboy 13523 Win User

    my controller needs a remplacement

    We’re sorry. We are unable to process your request online at this time. Please contact Microsoft Support for assistance.
  6. XBF Erick C Win User

    my controller needs a remplacement

    Hello again,

    What is the reason you can't contact assistance? are you seeing an error message or you do not have access to a line you can use to contact support?

    If you are having issues with the process go ahead and follow the steps below to chat with a support agent.

    Step 1: Select Xbox One

    Step 2: Select See other options and then under Xbox & accessories select
    Warranty, service & repair

    Step 3: Select Show contact options

    Step 4: Chat with Xbox Support

    I hope this helps!
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my controller needs a remplacement

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