My friends account got stolen help

Discus and support My friends account got stolen help in XBoX on Consoles to solve the problem; My friend OG Jawz had his account hacked into and the hacker keeps on signing in he did not give his info away or anything is there anyway to get it... Discussion in 'XBoX on Consoles' started by Rigged Machines, May 2, 2014.

  1. My friends account got stolen help


    My friend OG Jawz had his account hacked into and the hacker keeps on signing in he did not give his info away or anything is there anyway to get it back he changed his password and the hacker still can sign in

    Help

    :)
     
    Rigged Machines, May 2, 2014
    #1
  2. Otto Baller
    Otto Baller Guest
    Help, hacker on the loose

    There is this hacker. He steals peoples accounts, he even stole mine. I got mine back. My friend got shis stolen by the same guy. The hacker is using his account. Is there anyway that he could get banned without my friend getting banned. Hes also threatning
    me to steal my acct.
     
    Otto Baller, May 2, 2014
    #2
  3. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, May 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    My friends account got stolen help

    Your friend would need to contact support and have them start an unauthorized access investigation. 1-800-4my-xbox if he's in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, May 2, 2014
    #4
  5. Smwutches Win User

    My friends account got stolen help

    Your friend would need to contact support and have them start an unauthorized access investigation. 1-800-4my-xbox if he's in the US/Canada or
    support.xbox.com/contact-us
  6. StillBrendan Win User

    Gamertag has 0 Gamerscore and the zone is cheater

    You don't understand. My account was stolen. That is my problem that my account got stolen?
  7. Obsessive Power Win User

    My account got stolen

    Regardless of what has happened, it is against the forum rules to call out other users even if you believe them to be stealing accounts. As for your own account there is nothing you can do, you need to wait until support finishes their investigation.

    You're also not giving us the full details of how your account was stolen, I can tell you now though that it was NOT hacked, as it's not possible to hack accounts, there are many ways to lose your account, hacking is not one of them.
  8. WPAK Win User

    My account got stolen

    Hi there,

    since you mentioned that your account was stolen please see this link with the steps on what to do:

    https://support.xbox.com/my-account/security/compromised-account-solution


    It will have several steps to take/check and what to do depending on the outcome etc.

    Regarding the Home console changes:

    For a reset on the Home console counter you will have to contact official Xbox Support (via Phone or Microsoft Support Chat) they are the only ones that can determine if you are eligible for such reset. To contact Xbox Support (via Phone or Microsoft Support
    Chat) go to
    http://support.xbox.com/contact-us
    be aware that the issue(s) selected will determine the contact options shown

    Let us know the results
  9. Bloopster8133 Win User

    My account got stolen

    Yeah, i know im allowed to change it 5 times, but for a unknow reason i only got 3 home xbox changes, and the guy who stolen my account used it all
Thema:

My friends account got stolen help

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