My game I bought on my Xbox isn’t saying I bought it

Discus and support My game I bought on my Xbox isn’t saying I bought it in XBoX Games and Apps to solve the problem; my grand theft auto 5 digital edition i bought does not say i bought it and i went into the store and it says its not bought whats happening microsoft... Discussion in 'XBoX Games and Apps' started by dominickholland, Aug 9, 2019.

  1. My game I bought on my Xbox isn’t saying I bought it


    my grand theft auto 5 digital edition i bought does not say i bought it and i went into the store and it says its not bought whats happening microsoft its happening to everyone help i was playing the game every day today its not here

    :)
     
    dominickholland, Aug 9, 2019
    #1
  2. pawncrackers Win User

    My game I bought on my Xbox isn’t saying I bought it

    Hi there,

    Firstly, please don't panic. If you are aware of the service outage, then you will know that these things take time to fix and that this is the reason why you cannot access your game. Please be patient and watch the

    Live Services page
    or follow
    Xbox Support on Twitter
    , for updates.

    Thanks,

    L
  3. RUBENSJUNIOR21 Win User

    My game I bought on my Xbox isn’t saying I bought it

    The technical team is already working to resolve the case.
  4. GroundOregano94 Win User

    My game I bought on my Xbox isn’t saying I bought it

    Deepest, deepest apologies. It is an outage. Teams are working hard. Here is a status of the live page where you can click notify me to get a message when everything is ok. Link.
    Very sorry dear sir.

    If you set your Xbox as home box you will be able to play offline Link
  5. Federico_97 Win User

    Problem in xbox one store

    I bought the game new, i redeem the dlc but it isn’t the legacy pack...
  6. Mister Cizl Win User

    I bought a game and it says i did not

    Hey Devo109! Did you purchase it with another account on the console? Double check and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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My game I bought on my Xbox isn’t saying I bought it

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