My Game purchase

Discus and support My Game purchase in XBoX Games and Apps to solve the problem; I purchased minecraft for 20 dollars all the way back in august of 2018 but it says that i don’t own it and that i only have a trial of it but i looked... Discussion in 'XBoX Games and Apps' started by DJ 2354, Jul 17, 2019.

  1. DJ 2354
    DJ 2354 Guest

    My Game purchase


    I purchased minecraft for 20 dollars all the way back in august of 2018 but it says that i don’t own it and that i only have a trial of it but i looked in my microsoft purchase history and it says i never purchased it and now I wasted 20 dollars on a game
    that i cant play i was playing it a month ago and now it says i dont own it and have to purchase to again so my question is will it go away so i can play or can i get a refund for it

    :)
     
    DJ 2354, Jul 17, 2019
    #1
  2. GreenTeaSupreme Win User

    My Game purchase

    Hello, i have had the same issue with my Overwatch. Except, I owned the disc, and it referred me to a trail of the game. Here's a link to support that may help.

    Good luck c:

    https://support.xbox.com/en-US/xbox-one/errors/error-code-0x803F8001
  3. R0B1N PL Win User

    My purchased games are gone!!

    Ok let me explain it. Account was migrated from US to PL and there was bought games like NFS HP and Mafia 2. Everything was ok but yesterday i wanted to move license to new console. After i was recovering my gamertag i had to choose new avatar and accept
    rules (new dash). After that i noticed account is back to US!! and all history of purchase was GONE (totaly empty). It never happened to me before so i am rly confused.

    This is my GT. First post is account i have problem with.
  4. R0B1N PL Win User

    My purchased games are gone!!

    I wanted to ask is any chance to verify by someone from MS there was bought any games? I dont know now is this my old GT or its switched by seller to a fake one...
  5. Mister Fitzer Win User

    My purchased games are gone!!

  6. Mister Gwyther Win User

    My purchased games are gone!!

    Hey Robin! I'm seeing your account as PL right now. Where are you seeing an indication that it is US? Also, when you migrate regions, you may not have access to all your previously purchased content. You may have been able to access them as they were still
    on your console, but trying to transfer the licenses or redownload the content may not work. Sorry for the confusion. Please let me know if you have any further questions, thanks!
Thema:

My Game purchase

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