My home screen won't work and my home button on my controller just leads me to a error

Discus and support My home screen won't work and my home button on my controller just leads me to a error in XBoX on Consoles to solve the problem; Whenever I turn on my xbox it is just a Grey screen and when I press the xbox button on my controller it says visit xbox.com/errorhelp and enter the... Discussion in 'XBoX on Consoles' started by SusanBails, Dec 7, 2021.

  1. SusanBails
    SusanBails Guest

    My home screen won't work and my home button on my controller just leads me to a error


    Whenever I turn on my xbox it is just a Grey screen and when I press the xbox button on my controller it says visit xbox.com/errorhelp and enter the following code 0x80070490

    :)
     
    SusanBails, Dec 7, 2021
    #1
  2. MateusFontana Win User

    My home screen won't work and my home button on my controller just leads me to a error

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. According to the reported problem, I suggest you try the solutions below, please.

    Solution 1:

    Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

    Step 2. Then unplug the power supply from your console and wait for 3 minutes.

    Step 3. Plug the power supply back into the Xbox console.

    Step 4. Press the Xbox button on the console to turn it on again.

    Solution 2:

    1. Turn off Xbox One.

    2. Unplug power.

    3. Plug the power back to Xbox One 30 seconds later.

    4. Press and hold Bind and Eject at the same time (don't release).

    5. Press and release the Power button, and then you will hear the startup chime.

    6. When you hear the second startup chime, you can release the bind and eject buttons.

    7. Select Reset this Xbox on the screen.

    8. Select Keep games and apps.

    NOTE: Make sure you know your email and password in this solution, as your account will be removed from the console and you will need to add it again.

    *Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves your problem, please.
  3. im5481 Win User

    Xbox One Controller Home button stopped working

    I have the same problem. My controller is fine but the Home button won't work. and my another controller is work. I try to update the controller, but it's not working.
  4. RANDOMORNINWOOD Win User

    Xbox One Controller Home button stopped working

    I have the same problem. My controller is fine but the Home button won't work. I know it's not my console because I can home from the app on my phone but when I try the button on the controller it does nothing. Maybe I need to buy another controller?
  5. CompoundChutoy Win User

    Xbox One Wireless Controller Issues

    Both my Xbox one controllers won't let me go to the home screen or type in a app just started this afternoon...I'm eastern that was 12:45 a.m
  6. MrJellyBellyMan Win User

    Xbox not allowing me to select anything on the home screen

    I'm having the same problem. I'm part of the insider program too and when I get to the home screen it won't allow me to do anything. When i hold the home button on the controller I can't even select the option to shut off my console. Please fix
Thema:

My home screen won't work and my home button on my controller just leads me to a error

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