My home xbox preferences keep automatically resetting and I am running out of changes to...

Discus and support My home xbox preferences keep automatically resetting and I am running out of changes to... in XBoX Accessibility to solve the problem; My home xbox preferences keep getting reset, not allowing me to play certain games because it says I do not own them. It only allows you to change your... Discussion in 'XBoX Accessibility' started by PoshP, Jul 26, 2020.

  1. PoshP
    PoshP Guest

    My home xbox preferences keep automatically resetting and I am running out of changes to...


    My home xbox preferences keep getting reset, not allowing me to play certain games because it says I do not own them. It only allows you to change your home xbox 5 times and its costing me a change every time it automatically resets. Anyone else having
    this issue?

    :)
     
    PoshP, Jul 26, 2020
    #1
  2. [Farscape] Win User

    My home xbox preferences keep automatically resetting and I am running out of changes to that option

    change your password now, also have you gameshared with anybody, or left your account on someone elses xbox.
  3. Njal the Blue Win User

    Is it normal that the Xbox Support can't really help you anymore ?

    Hello, see this link: https://support.xbox.com/en-GB/games/game-setup/my-home-xbox At the bottom in the section "can I change my home xbox to another
    console" you will see that there maybe an option for a one off additional change. You have to follow the steps it suggests.

    As you have found out, it also clarifies that Support can not help reset "My Home Xbox"

    Edit: Also 5 years ago you only had 3 changes, since then they now allow 5 changes which automatically reset on a rolling daye basis.
  4. AridLizard Win User

    Family account issues

    is your account set to automatically sign in on the Home Xbox?

    if that is the case, when you sign in on the non-Home Xbox it will sign you out of the Home Xbox which could be why it says they don't own the games.

    the following link has all the info on sign in preferences. https://beta.support.xbox.com/help/account-profile/signin-security/change-signin-preferences

    make sure your account isn't set to auto sign in (if the Xbox is set as your Home Xbox then your account won't need to be signed in for them to share your games/subscriptions) and see if that sorts it out
  5. Njal the Blue Win User

    My account got stolen

  6. troysch Win User

    Have not been able to sign into Xbox app on Android for months - help!

    Thanks gds1972

    It didn't even occur to me to check the Xbox Console setting.

    Two changes I made. For one, I found my console had dropped the Home Xbox setting so I reset that this Xbox was my Home Xbox.

    Next setting I changed was Settings > Preferences > Xbox App Connectivity, and changed the setting from Allow any connections from any device, to "Only from profiles signed in on this Xbox".

    I'm assuming with being on Alpha Skip Ahead insiders program it caused some conflict after an update and inadvertently caused the connectivity issue?

    Cheers

    I'm all up and running again.
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My home xbox preferences keep automatically resetting and I am running out of changes to...

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