my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and...

Discus and support my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and... in XBoX Accessibility to solve the problem; Microsoft closed my account, I don't know why unless my account was hacked. I opened a new account today. in my old account I had redeemed rewards... Discussion in 'XBoX Accessibility' started by glendafayedixon, Feb 16, 2019.

  1. my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and...


    Microsoft closed my account, I don't know why unless my account was hacked. I opened a new account today. in my old account I had redeemed rewards points for 3 months of xbox live gold plus I still had more than 6000 rewards points left, that was a lot
    of work for those rewards and I want my stuff back. what can I do?

    :)
     
    glendafayedixon, Feb 16, 2019
    #1
  2. XBF Jeremy Z Win User

    my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and 6700+rewards points left,and i want them back,to put on my account i had to sign up for today...

    Hiya Glen,

    Thank you for contacting Forum support.

    Since the answer to your question has been answered on your other thread:
    MICROSOFT SUSPENDED MY ACCOUNT
    we will be locking this thread.

    Thank you.
  3. XBF George L Win User

    my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and 6700+rewards points left,and i want them back,to put on my account i had to sign up for today...

    Hello.

    Thanks for reaching out to us here on the forums with this situation. Can you give us a bit more detail about what it is telling you when you try to sign into the affected account at
    Microsoft Account Page . You may also want to go to the
    Xbox Live Policy Enforcement Site and sign in to check if this account has received any enforcement actions. Let us know with a reply how it goes.
  4. kacperwawszczyk Win User

    Games with Gold with Xbox Live Gold isn't working

    I don't understand... because on my Xbox it shows that I have Gold Status on my account. I don't know how to write a message into the Technical Support of Xbox or Microsoft.

    P.S. On the Microsoft site, under "Subscription:" it is written: "3-month subscription to Xbox Live Gold with prepayment", so what's the problem?
  5. IgorLekz Win User

    I did not win my first month of live gold

    Mister Gwyther

    Does not count as one month, I am entitled to 3 months, not as I got my first gold in that month then this profile does not count right?

    I can still create and all but 3 with Gold.

    I have created another profile and this is with a 1 month live gold free.

    You can close the topic.

    And I'm sorry for my english xD
  6. SnippyOdin5 Win User

    8C150009

    I have ab error on my accout just after I paid 12 month gold live with error 8C150009 and my membership gold doesnt work Im realy upset and I cant find in forum any solution what should I do ?
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my microsoft accout was closed,why i don't know.i had 3+months of xbox live gold and...

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