my phone was used to buy Microsoft games without my knowledge

Discus and support my phone was used to buy Microsoft games without my knowledge in XBoX on Mobile to solve the problem; My son's phone number was used to buy games from Microsoft and the bill was debited on my account as I pay for his phone bills. what surprises me is... Discussion in 'XBoX on Mobile' started by EdsonMayahle, Dec 31, 2018.

  1. EdsonMayahle
    EdsonMayahle Guest

    my phone was used to buy Microsoft games without my knowledge


    My son's phone number was used to buy games from Microsoft and the bill was debited on my account as I pay for his phone bills. what surprises me is that we do not have an xbox but a ps4 so there is no way my son bought those games. Tried to use his email
    address to log on to his Microsoft account but nothing was bought on there so just wondering how that happened. Now trying to give the phone number to Microsoft to find out what's going on the just want the email address only so what's really going on.

    :)
     
    EdsonMayahle, Dec 31, 2018
    #1
  2. choppyseize Win User

    my phone was used to buy Microsoft games without my knowledge

    Are you positive the purchase was from your phone? Does anyone else have access to it? They can check where the purchase was made if you call support. That would be your first step towards proving fraud. I would contact your bank as well so they are aware.
  3. LegendDolby1986 Win User

    my phone was used to buy Microsoft games without my knowledge

    If you contact Microsoft support they will be able to refund you any money that was taken
  4. Hellhog Win User

    Report: Microsoft Phasing out Microsoft Points

    I hope not. I don't want Microsoft to have my CC number. I use cards for subscriptions and points. I'd actually like to see points used for Windows Phone so I can buy games without my CC.
  5. Randver Win User

    Xbox One record your friends voices

    If you live in the US I wouldn't be taping anyone in party chat without their knowledge. It's illegal to tape a conversation that's not in public without a persons knowledge. That's why taped phone conversations have that annoying beep even on 911.

    Game chat where you join a public server may be a gray area but if GG invites me to a party there is an expectation of privacy and either of us taping the conversation would be illegal no different than a phone call.
  6. Smwutches Win User

    Microsoft rewards without using phone

    For help with the Microsoft Rewards program, you would need to contact their customer suppprt via their redemption page.
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my phone was used to buy Microsoft games without my knowledge

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