My profile shows online when I am not online at all, offline when I am actually online

Discus and support My profile shows online when I am not online at all, offline when I am actually online in XBoX Accessibility to solve the problem; Basically what the title says. For some months now, my profile says I am online when I am not actually online and vice versa when I am actually online... Discussion in 'XBoX Accessibility' started by Mexi95x024, Oct 7, 2019.

  1. Mexi95x024
    Mexi95x024 Guest

    My profile shows online when I am not online at all, offline when I am actually online


    Basically what the title says. For some months now, my profile says I am online when I am not actually online and vice versa when I am actually online playing any game. Cant seem to find what the problem is.

    :)
     
    Mexi95x024, Oct 7, 2019
    #1
  2. XBF Brad A Win User

    My profile shows online when I am not online at all, offline when I am actually online

    Hello Mexi95x,

    Thanks for coming to the forums. We recommend trying to
    uninstall and reinstall the profile
    if you are able to connect online. There could be some corrupt data or glitched part causing the issue. Also,

    when you go offline
    are you changing the setting in network settings? If you just disconnect internet it will show online still to others.

    Thanks,

    Brad
  3. ValodyJean-baptiste Win User

    Twitch streaming : Your account is restricted from broadcasting

    I actually solved the issue, and it was the appear online thing...IT is VERY misleading because when you go on your profile, if the button shows "appear Online" then you are actually appearing offline...Click on it so that it says "appear offline" .

    So basically it doesn't show your current online/offline status, it shows what you can set it to.

    Hope this helped.
  4. JEEPERGUY-623DE162-3 Win User

    appearing offline even though profile says "appearing online"

    So, I also am having this same issue. I have tried all the above things as well and even though it shows on my screen that I'm online ...... I appear offline to everyone. I have power cycled the unit. I have unplugged all my internet stuff. I have tried
    to change myself to Offline and back to Online. still shows to everyone on my friends list as being Offline. I'm online now, but if you're to look me up : JEEPERGUY you will find me as offline. I'm a little frustrated because I actually had put myself as
    Offline for a few days, then when I changed myself back to Online, my friends still say that I'm Offline. Any thoughts or suggestions are welcome.
  5. zopen117 Win User

    Xbox one onlime status unknown

    Can anyone help?

    Try to play pubg with friends. I am online and connected to internet. However my friends do not show as online and i am unable to recieve party or game invites. When i try and changw my profile to offline it says online status unknown.

    What the hell is going on?

    I have hard reset, deleted and reactivated account, turned off internet, checked NAT settings and still not working
    see if in the settings you are "offline"
  6. Basketballb0y00 Win User

    X Box Live -

    My account shows up for others that I am offline when I am online and I am unable to do multiplayer online with my friend on halo 5. It kicks me from the fireteam or just won't let me join the custom game. I have no restrictions on my account please help.
    Also it shows my internet and multiplayer connection is good.
Thema:

My profile shows online when I am not online at all, offline when I am actually online

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