My sons account got hacked

Discus and support My sons account got hacked in XBoX Accessibility to solve the problem; I need help on recovering my sons account He is 9 years old and someone hacked his account. All the money I spend on Xbox there should be some kind of... Discussion in 'XBoX Accessibility' started by zhyjo, Dec 18, 2021.

  1. zhyjo
    zhyjo Guest

    My sons account got hacked


    I need help on recovering my sons account He is 9 years old and someone hacked his account. All the money I spend on Xbox there should be some kind of protocol to recover my sons account. And the person who hacked they account keeps sending him messages to pay them so he can get the account back. I have the message’s whom Can I report this to? How do I get the account back? And he can’t follow the steps because they changed all his information. I am very frustrated and asking for help please

    :)
     
    zhyjo, Dec 18, 2021
    #1
  2. Mister Dak Win User

    My sons hacked account

    A friend of mine had this same issue recently. He was told that his account had been locked but he saw a whole bunch of new games played on his list. I don't know how their account locking works but it doesn't seem to work all that well.
  3. CARB1DE Win User

    My sons hacked account

    it might not be giving passwords out to strangers....I had my account hacked about a year ago.....nothing was played but stuff was purchased with my MS points it took I think a week but I couldnt get online for that time. Im 29 now and I know better not
    to give out that info so they got it by some other means

    the thing that happened was when I noticed the purchases for fable and another game (cant remember) I called em up and asked what time and day it was purchased. They told me it was on XX/XX/XXXX day and at 7:XX time I told the lady at that time I was on
    the highway about a hour outta town. She asked me if anyone can turn on my console and purchase it...I said, my wife could have IF she even knew how to turn on the console and even access the marketplace, plus she was with me on the road so I know for a fact
    that she didnt do it

    anywho, for some reason they can still get access even if you dont give out your password like in my case but who knows on yours

    best of luck and I hope they get it fixed up ASAP for ya
  4. howardweinstock1 Win User

    My sons account was hacked

    Yes the email and password was changed. So I cant sign into anything.
  5. MisterSwitch Win User

    My sons hacked account

    Oh yes, it does happen for sure. but most of the time its either phishing or giving password to someone (ie so they can boost for you)
  6. MisterSwitch Win User

    My sons hacked account

    You should discuss with your son giving his password to strangers.
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My sons account got hacked

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