My urBeats3 make a screeching noise when plugged directly into a controller and through an...

Discus and support My urBeats3 make a screeching noise when plugged directly into a controller and through an... in XBoX on Consoles to solve the problem; They make a continuous beeping sound in my ears when plugged directly into the 3.5mm slot on a controller. If I use the 3.5mm adaptor, they no longer... Discussion in 'XBoX on Consoles' started by VolksDK, Apr 16, 2019.

  1. VolksDK
    VolksDK Guest

    My urBeats3 make a screeching noise when plugged directly into a controller and through an...


    They make a continuous beeping sound in my ears when plugged directly into the 3.5mm slot on a controller. If I use the 3.5mm adaptor, they no longer make the noise, BUT they make a screeching and tapping noise for other people when in a party or game chat.
    The only way I can stop it is by muting them via the adaptor.

    It's not the Beats, as they work on other systems, like my phone. It's not the controllers themselves, because I've tried on two different controllers.

    :)
     
    VolksDK, Apr 16, 2019
    #1
  2. XBF Steven R Win User

    My urBeats3 make a screeching noise when plugged directly into a controller and through an adaptor, they make a screeching noise for other people through the mic

    Hey there
    VolksDK
    ,

    Thanks for bringing this issue to our attention.

    I could totally see how not being able to use your preferred headset to communicate with other players could be frustrating.

    Seeing as this is happening just on one headset, I would try the general troubleshooting steps outlined in our Xbox One Chat Headset troubleshooting
    support article and see if they have any effect on the issue at hand.

    If those steps or any of those previously posted don't resolve the issue, then I would suggest getting in contact with the manufacturer for that headset,

    Beats by Dre Support
    .

    Hope that helps.

    Thanks for reading!
  3. XBF Lance J Win User

    My urBeats3 make a screeching noise when plugged directly into a controller and through an adaptor, they make a screeching noise for other people through the mic

    Hey Volks DK,

    Thank you for reaching out. We understand you have been experiencing some screeching with your Beats headphones while your other headsets seem to be working just fine. In order to rule out firmware problems, go ahead and try

    Updating Your Controller
    .

    1. Sign in to Xbox Live on your Xbox One console and install the latest system update if prompted to do so.
    2. If you have a stereo headset adapter, plug it into the bottom of your controller so it can also get updates.
    3. If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on).
    4. Press the Xbox button to open the guide.
    5. Select System > Kinect & devices >
      Devices & accessories
      , and then select the controller you want to update.
    6. Select Device info, select the Firmware version box, and then select
      Continue.
    7. When the update is complete, you can update additional controllers. If they can only be updated via USB, see

      Update via USB
      . Otherwise, select the Update another button on the screen after the first update is complete, and then follow the steps.

    Hope this helps! :D
  4. VolksDK Win User

    My urBeats3 make a screeching noise when plugged directly into a controller and through an adaptor, they make a screeching noise for other people through the mic

    Both my controllers are already up to date
  5. Shadowskill08 Win User

    My urBeats3 make a screeching noise when plugged directly into a controller and through an adaptor, they make a screeching noise for other people through the mic

    Sorry to hear you're having issues. Here is the troubleshooting
    page
    for issues with the Xbox One stereo adaptor. Sounds like yours might be going bad.

    Hope this helps!
  6. VolksDK Win User

    My urBeats3 make a screeching noise when plugged directly into a controller and through an adaptor, they make a screeching noise for other people through the mic

    My other headsets and earphones work fine with my adaptor, though.
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